How to Get Duplicate Car Insurance Copy Online: 5 Easy Steps

Losing your car insurance policy can be stressful, but getting a duplicate copy online is easier than ever! Whether you need to download car insurance policy online, how to get insurance copy online, or how to get duplicate car insurance copy online, this guide covers everything. Learn the fastest ways to retrieve your document, avoid penalties, and stay compliant—all in minutes!

How to Get Duplicate Car Insurance Copy Online in UAE

Option 1: If You Bought Insurance via an Aggregator (e.g., Lookinsure)

1. Visit the Aggregator’s Website: Go to the platform where you purchased car insurance online.
2. Log In to Your Account: Use your registered email or mobile number to access your profile.
3. Navigate to “My Policies”: Under your dashboard, locate the “Policies” or “Car Insurance Online” section.
4. Select Your Policy: Click on the active policy needing a duplicate.
5. Download the Copy: Look for the “Download Insurance Copy” button. Instantly save or print the PDF.

Note: Aggregators like Lookinsure store all policy details digitally, so no need to contact the insurer directly.

Option 2: If You Bought Insurance Directly from the Insurer

1. Go to Your Insurer’s UAE Portal: Examples: OmanInsurance.ae, AXAGulf.com.
2. Log In with Emirates ID or Policy Details:
   • Use your Emirates ID (linked to the policy) or policy number.
   • UAE residents can also log in via UAE Pass for faster verification.
3. Find the “Download Policy” Section: Look for options like “Download Car Insurance Policy Online” or “Duplicate Certificate”.
4. Submit Required Documents: Upload a copy of your Emirates ID, vehicle registration (Mulkiya), and police report (if applicable).
5. Download the Copy: Save the PDF or request an Arabic/English version for UAE authorities.

UAE-Specific Tips:

• For policies from local insurers like Oman Insurance, you may need MOI approval before downloading.
• Lost your policy? File a police report via the MOI UAE app before requesting a duplicate.

Where to Look for Your Old Insurance Certificate

Through Your Email

1. Search Your Inbox:
   • Use keywords like “car insurance online”, “download insurance copy”, or your insurer’s name (e.g., “Oman Insurance” or “AXA”).
   • Filter by date range (e.g., policy purchase month) or sender (e.g., [email protected]).
2. Check Spam/Archived Folders:
   • Insurers often send policies via email—don’t overlook hidden folders.
3. Download the Attachment:
   • Open the email and click “download car insurance policy online” to save the PDF.

Pro Tip:

• Use Gmail’s “Has:attachment” search operator to filter emails with files.

WhatsApp Service

1. Message Your Insurer’s WhatsApp:
   • Send a request like: “Hi, I need to how to get insurance copy online for policy [number].”
   • Provide your Emirates ID or vehicle number for verification.
2. Check Original Chat History:
   • If your insurer previously shared the policy via WhatsApp, search for terms like “download insurance copy” in the chat.
3. Save the Document:
   • Tap the PDF file sent by the insurer and select “download car insurance policy online” to store it securely.

UAE Example:

• Insurers like Oman Insurance or ADNIC often use WhatsApp for instant policy delivery.

Download Car Insurance Policy Online via RTA or EVG

If you’ve misplaced all documents, UAE’s official platforms like Emirates Vehicle Gate (EVG) and Dubai RTA can help you retrieve your policy details. Here’s how to download car insurance policy online or verify your coverage legally:

Option 1: Emirates Vehicle Gate (EVG)

1. Visit EVG’s Portal: Go to evg.ae and click “Sign In.”
2. Log In with UAE Credentials:
   • Use your Emirates ID or UAE PASS for instant verification.
3. Access Insurance Details:
   • Navigate to “Vehicle Services” → “Insurance Information.”
   • View your policy status, insurer name, and expiry date.
4. Download Soft Copy (If Available):
   • Some insurers enable download car insurance policy online directly via EVG. Look for a “Download PDF” button.

Note:

• EVG may only display policy summaries. For the full document, contact your insurer.

Option 2: Dubai RTA Website

1. Go to RTA’s Portal: Visit rta.ae and select “Drivers and Vehicles.”
2. Check Insurance Info:
   • Under “Vehicle Services,” click “Insurance Details.”
   • Enter your vehicle plate number and license details.
3. View Policy Status:
   • The RTA portal shows active coverage but rarely offers a full download car insurance policy online option.
4. Use for Registration/Renewal:
   • While you can’t download the PDF, the RTA’s confirmation suffices for renewing registration or passing traffic checks.

Pro Tips for UAE Residents:

• Lost All Documents? Combine EVG/RTA checks with your insurer’s portal to download car insurance policy online.
• Arabic Copies: For RTA compliance, request an Arabic version from your insurer.

What to Do If You Can’t Download or Find the Policy Copy

If you’re struggling to download car insurance policy online or locate your documents, follow these steps to retrieve your policy:

Contact Your Insurance Provider or Broker

1. Call or WhatsApp:
   • Dial your insurer’s UAE customer care number (e.g., *Oman Insurance: 800-6626*).
   • For brokers like Lookinsure, message their WhatsApp support (e.g., *+971-XXXX-XXXX*).
   • Ask: “I need to how to get duplicate car insurance copy online—can you resend it?”
2. Provide Required Details:
   • Emirates ID (mandatory for UAE verification).
   • Policy number (if known).
   • Car plate or chassis number (if policy number is lost).

Request a Resend via Email or App

1. Email Resend:
   • Send an email titled “Request to download insurance copy” to your provider.
   • Attach your Emirates ID and vehicle registration (Mulkiya).
2. App Notification:
   • Open your insurer’s app (e.g., ADNIC, AXA UAE).
   • Navigate to “Support” → “how to get insurance copy online” → Request a resend.

What If You Don’t Have a Policy Number?

1. Use your vehicle plate number (e.g., *DXB-12345*) or chassis number (found on the Mulkiya).
2. Insurers can retrieve your policy using these details to help you download car insurance policy online.

UAE-Specific Tips:

• Lost Emirates ID? Use your UAE Pass app for verification.
• No WhatsApp Access? Visit a branch for in-person assistance.
• Keyword Integration: Phrases like “how to get insurance copy online” or “download car insurance policy online” align with common UAE user searches.

What to Do After Losing a Certificate of Insurance

Contacting The Insurance Provider

The first thing you need to do after losing your document is to let your insurance agent know about it. This can help you immensely in the future if your lost document ends up being used by another person for fraudulent purposes.

Filing a Police Report

To document the loss, you must file a police report, which you can then use for the next step. This is required for how to get duplicate car insurance copy online requests.

Issuing a Newspaper Ad for a Missing Insurance Document

Although this step is just a formality, as it is not likely that someone will read the ad and return the lost document to its owner, it is just something you have to do. A certain number of days must pass after printing the ad in order for your document to be considered lost.

Fill An Indemnity Bond

To prevent future complications arising from potential misuse of lost documents, insurance companies might require you to sign a document called an indemnity bond, which, in essence, holds you responsible for any loss or damages that might occur due to the missing Certificate of Insurance.

Request a Duplicate Policy Via Phone Call or In Person

After completing all these steps, you can then request a duplicate of your certificate of insurance from your policy provider. You can either do this online, over the phone or by showing up to one of their branches in person. To learn how to get car insurance copy online you can check the above.

Required Information and Documentation

Since your insurance provider has access to all your information from the time you bought your policy, all you need to do to request a duplicate of your certificate of insurance is to give them your policy number or your vehicle registration information for them to be able to access your account.

However, you will need to have a certificate that proves you have printed an ad in the newspaper documenting the loss of your certificate.

Processing Time and Delivery Methods

Online Requests

Online requests are the quickest way to obtain a copy of a car insurance certificate. Everything can be done in a few minutes and you will receive a printable copy right after completing the steps. Check above for an instruction on how to get a car insurance copy online.

Requests Via Phone

You can also directly contact your insurance agent or the company’s customer service and ask for a duplicate over the phone. However, they will ask you for detailed information for verification, including your ID number, vehicle registration information, and policy number. In this method, they will either send a copy to your email or residence, which might take longer than online requests.

In-person Request

If you prefer to do things in person, you can also just show up to one of your insurance company’s office branches and ask for a duplicate certificate of insurance. This is also a quick way to receive a copy just remember to have all the required documents before going there.

Secure Your Duplicate Policy Today!

Don’t let a lost car insurance certificate disrupt your life! With tools to download car insurance policy online or how to get insurance copy online, you can resolve the issue swiftly. Follow our guide to stay compliant, avoid fines, and enjoy peace of mind. For seamless assistance, explore Lookinsure’s platform to download your policy instantly!

Frequently Answered Questions