Salik is Dubai’s electronic toll system that automatically charges vehicles at toll gates. It saves time while keeping the rhythm of the city and decreasing traffic jams. But what if your circumstances change? Whether you’re selling your car, leaving Dubai, or simply no longer need the service, knowing how to cancel your Salik account or deactivate your Salik Tag is essential. Wondering “How to Cancel Your Salik Account?” This definitive guide covers how to cancel your Salik account online, deactivate Salik tag devices, and remove Salik tag stickers correctly. Whether relocating, selling your vehicle, or stopping toll services, we’ll simplify the process to avoid fines and secure refunds.
Understanding Salik and Its Importance
Picture this: You’re cruising down Sheikh Zayed Road at dawn, windows down, skyline glowing, and without slowing, you glide beneath a Salik toll gate. No cash, no ticket, no brake lights. That’s the magic of Salik. Of course this means you’ve already done Salik account activation before.
How Salik Works (Simplified):
- Your Tag: A small RFID sticker on your windshield.
- The Gate: Overhead sensors detect your tag as you pass.
- Automatic Deduction: AED 4 is instantly charged from your prepaid account.
Why Salik Matters?
- Traffic Flow: By eliminating toll booths, Salik keeps Dubai’s highways moving. Fewer stops = fewer jams.
- Convenience: No more scrambling for coins or queuing, just drive.
- Smart City Synergy: Tolls nudge drivers toward alternative routes, easing congestion in hotspots like Business Bay or Al Barsha.
But this efficiency hinges on active management. If you sell your car or leave Dubai, failing to deactivate Salik tag risks charges for journeys you didn’t make. And if you’re closing ties completely? You’ll need to cancel Salik account online to halt all fees.
When Do We Need to Cancel a Salik Account?
You need to close your Salik account when:
- Selling or transferring your vehicle
- Moving outside the UAE
- No longer using toll services
- Switching to a different toll system
- Wanting to close the account after no longer needing it.
Pre-Cancellation Checklist
Before cancelling your Salik account, it’s important to check a few key points. Make sure all dues are settled, and if you’ve sold your vehicle, remove or deactivate your Salik Tag to avoid additional charges. Let’s talk about these charges briefly:

- Administrative Fees:
Salik may charge a fixed administrative fee for account closure or tag deactivation, often around AED 50, depending on the circumstances.
- Outstanding Balance:
Any remaining balance on your account—if you have topped up but haven’t used the full amount—will need to be settled to cancel the account completely.
- Penalty Charges:
If there are unpaid tolls over a certain period, penalties may apply, increasing the total amount due.
- Reactivation or Reissue Fees:
If you decide to reactivate or get a new Salik Tag later, additional fees may apply, generally around AED 50 for issuance.
Before you cancel your Salik account online or deactivate your Salik tag, cross these off your list. Do not skip the checklist below!
Check Your Account Balance
- Log into your Salik account or use the app.
- Navigate to “Account Summary” and settle every dirham owed.
Why? RTA rejects deactivation requests with unpaid tolls or fines.
How to Remove Salik Tag Physically: 3 Safe Physical Removal Methods
Peel off Salik stickers from all vehicles linked to your account. Here is how to remove salik tag without damaging the car:
- Hair Dryer & Plastic Card Technique
Heat tag edges for 90 seconds with a medium-heat hair dryer (10cm distance).
Slide a plastic card (credit card/library card) behind the tag to lift adhesive.
- Dental Floss Method for Tight Spaces
Use unwaxed dental floss in a sawing motion behind the tag.
Clean residue with 70% isopropyl alcohol.
- Professional Removal Services
Mobile technicians: AED 120–180 (15–30 mins).
Auto care centers: AED 80–150 (same-day service). Recommended for warranty-protected vehicles or stubborn adhesives.
Verify Vehicle Status
Ensure no vehicle under your Salik account is:
- Reported stolen
- Under finance (bank liens block deactivation)
- Registered to expired Emirates ID
Prepare Digital Documents
Have these ready for online processing:
- Emirates ID (front/back scan)
- Vehicle registration (Mulkiya)
- Latest Salik statement
Pro Tip: Deactivate tags 48 hours before selling a car or leaving Dubai. This buffers against system delays.
Clear Any Pending Violations
- Check RTA fines: Log into RTA Dubai (https://www.rta.ae/) or use the Dubai Drive app.
- Pay all penalties: Speeding, parking, or toll-related fines must be settled.
Why? Unpaid violations freeze all Salik account actions, deactivating your Salik tag included.
How to Cancel Your Salik Account
Cancelling your Salik account involves simple steps that can be done either online or offline. Below are the detailed instructions for both methods to help you deactivate your account smoothly.

How to Cancel Your Salik Account Online
To cancel your Salik account online, follow these steps:
- Visit the official Salik website or mobile app.
- Log in using your registered credentials.
- Navigate to the “Account Settings” or “Manage Account” section.
- Find the option for “Cancel Account” or “Deactivate Tag.”
- Fill out the cancellation form with the required details.
- Submit the form and wait for confirmation via email or on the screen.
How to Cancel Your Salik Account Offline
If you prefer to cancel your account in person:
- Visit the nearest Salik customer service center.
- Bring your Salik Tag and valid identification.
- Request assistance from the customer service representative to cancel your account.
- Complete any required forms or verification processes.
- Confirm your account cancellation and keep any receipt or confirmation slip.
Following these steps ensures your Salik account is deactivated properly, preventing further charges or transactions.
What Happens After You Cancel Your Salik Account Online or Offline
After canceling your Salik account, certain processes take place to ensure everything is finalized smoothly. Here’s what you can expect:
Requesting a Refund
If you have any remaining balance in your Salik account, you can apply for a refund:
- Visit the Salik website or contact customer support.
- Fill out the refund request form, providing your account details and bank information.
- Submit any required documents, such as your ID and account statement.
- Await processing, which typically takes a few business days, and your refund will be transferred to your linked bank account.
Confirmation Email
Once your account is successfully canceled, you will receive a confirmation email:
- It’s important to save this email as proof of your cancellation aanvraag.
- The email may include details about any refunds, final charges, or deactivation confirmation.
- If you don’t receive the email within a few days, contact Salik customer support to verify your account status.
- Receiving and keeping this confirmation ensures you have documentation of your cancellation for future reference.
How to Deactivate Salik Tag Only
Deactivating your Salik Tag is different from cancelling your entire account. It simply stops toll charges for a specific vehicle while keeping your account active for other purposes or multiple cars.
Steps to Deactivate Salik Tag
You can deactivate your Salik Tag through several methods:
- Via Website: Log into your Salik account, go to “Manage Tags,” select the vehicle’s tag you want to deactivate, and click on “Deactivate.”
- Using the Mobile App: Access your account, navigate to your tags, choose the relevant tag, and select “Deactivate.”
- Phone Support: Contact Salik customer support, provide your vehicle and tag details, and request deactivation assistance.
Important Note
Deactivating the tag only stops toll charges for that specific vehicle; it does NOT close or cancel your entire Salik account. You can reactivate the tag later if needed, and your other vehicle tags or account features will remain active.
Penalties and Charges for Not Using or Not Cancelling Salik
Understanding the potential costs and penalties is important if you either drive without a Salik tag or fail to cancel your account when it’s no longer needed. The following table outlines the key charges and penalties you may face in such situations.
Violation/Scenario | Charges or Penalties | Details |
Driving without a Salik Tag | AED 50 fine per violation (in some cases) | If caught driving without a valid tag in toll zones |
Unpaid Toll Charges (not having Salik) | Around AED 4 per toll gate, plus possible fines | For tolls incurred without an active Salik account |
Not Canceling Salik after Selling Vehicle | Ongoing toll charges, administrative fees, fines if applicable | If account remains active after vehicle transfer |
Failure to Deactivate Vehicle Tag | Continued toll charges for that vehicle | If the vehicle is sold or no longer in use |
Late Cancellation of Salik Account | Administrative fees (around AED 50) + lingering tolls | If cancellation is delayed after no longer use |
The Hidden Insurance Risk of Skipping Salik Account Cancellation
Failing to properly cancel your Salik account or deactivate your Salik tag isn’t just about toll fees; it’s a ticking time bomb for your car insurance in UAE. Here’s why:
Risk 1: RTA Registration Blocks Void Coverage
Unpaid Salik violations trigger RTA registration suspensions.
Driving with a blocked registration invalidates your insurance policy instantly.
Real impact: If you cause an accident during this period, you’re personally liable for all damages.
Risk 2: Transfer Liability Gaps
Sell a car without deactivating your Salik tag? The new owner’s tolls (or violations) stay linked to your account.
Accumulated fines could lead to insurance non-renewal or premium hikes.
Risk 3: “Ghost Tag” Premium Penalties
Insurers analyze driving patterns. An active-but-unused Salik tag signals “high-risk zones” (e.g., daily Sheikh Zayed Road commutes).
Result: You pay premiums for risk exposure that no longer exists.
Safety Protocol in Canceling Salik Account
Use this short guide to skip the car insurance problem in case you want to Cancel Your Salik Account Online or Deactivate Salik Tag.
When You… | Insurance Action Required |
Sell your car | 1. Deactivate Salik tag (48 hours before) + Update insurance policy on the same day |
Leave UAE permanently | 2. Cancel Salik account online + Cancel insurance to avoid auto-renewal charges |
Switch to toll-free routes | 3. Keep Salik tag active + Ask insurers about usage-based discounts |
Final Steps to Secure Cancellation
Canceling your Salik account and deactivating your tag prevents recurring charges and penalties. Follow our checklist, clear dues, and retain confirmation emails. For peace of mind, cancel your Salik account online immediately after vehicle sales or relocation. Need help? Contact Salik’s support via WhatsApp (+971 58 800 9090).
Frequently Answered Questions
How do I get my Salik money back?
You can request a refund by logging into your Salik account and submitting a refund request through the official portal or contact Salik customer service for assistance.
How do I change my Salik account?
To transfer or change your Salik account details, contact Salik Dubai customer support with proof of ownership, and they will guide you through the process.
How to remove Salik sticker from the windshield?
Carefully peel off the Salik sticker from the windshield, using a gentle heat source like a hairdryer to loosen the adhesive, then clean the area with a suitable automotive cleaner.
How do I contact Salik Dubai customer care?
You can reach Salik Dubai customer care via their official helpline, email, or through their social media channels. The main contact number is usually available on the official Salik website.
How do I cancel my Salik tag?
Notify Salik Dubai through your online account or contact customer support to deactivate your tag and settle any pending dues.
What is the WhatsApp number for RTA Dubai?
The Roads and Transport Authority (RTA) in Dubai can be contacted via WhatsApp at +971 58 800 9090.