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Frequently Asked
Questions
Lookinsure is a UAE-based online insurance aggregator, founded in 2023, that lets you compare and buy car, health, and pet insurance from over 30 licensed insurers in one place. It's built to make choosing cover faster, more transparent, and easier to understand than shopping insurer by insurer.
Yes. Lookinsure is regulated by the Government of Dubai (registration #2314479) and by the Central Bank of the UAE (registration #19), and it partners only with insurers licensed in the UAE. All payments run through secure bank gateways, so quotes and purchases made through Lookinsure are backed by verifiable, regulated cover.
Comparing and getting quotes on Lookinsure is completely free, with no hidden fees added to your premium. Like most insurance brokers and comparison platforms, Lookinsure is compensated by its insurance partners when a policy is purchased through the site — so the price you pay is simply the insurer's own price.
Lookinsure partners with 30+ licensed insurance companies in the UAE, including names like Orient Insurance, Tokio Marine, RAK Insurance, Methaq, and SALAMA Takaful. Working with multiple insurers lets you compare real prices and coverage side by side, rather than accepting the first quote from a single provider.
The fastest way to reach Lookinsure is via WhatsApp at +971 58 560 9373, where the support team is available 24/7. You can also send an email or fill in the contact form on the Contact Us page, and a member of the team will follow up directly.
Lookinsure is headquartered in Dubai, UAE, at Unit 1020, Park Lane Tower, Business Bay — a short drive from Downtown Dubai and DIFC. Most customers never need to visit in person, since quotes, purchases, and policy support are all handled online or through WhatsApp and email.
Lookinsure accepts Visa, Mastercard, Apple Pay, Google Pay, and Magnati for one-time payments. If you'd rather spread the cost, Tabby and Tamara let you split your premium into interest-free installments at checkout, with no extra fees added for choosing to pay over time.
Yes. You can complete your entire purchase online in a few minutes, comparing quotes and paying through Lookinsure's website. If you prefer human support, the team is also reachable by WhatsApp, email, or phone to help you buy the same policies offline with guided assistance.
Yes, Lookinsure's customer support team is available 24/7 to help with quotes, purchases, claims guidance, and policy questions. WhatsApp is the quickest channel for urgent queries, while email and the contact form work well for less time-sensitive requests that don't need an immediate reply.
Lookinsure only shares the personal details needed to generate your quote or issue your policy with the relevant insurance partner, and never sells your data to third parties. Every payment runs through secure, encrypted bank gateways, and you can opt out of marketing emails or promotional messages at any time.
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