Al Sagr National Insurance Company

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Regulated by the Government of Dubai

Finding the right insurance in the UAE means looking for a company that’s both reliable and easy to deal with. Al Sagr insurance company is a well-known provider in the UAE. They've been a trusted name in the UAE since 1979, offering a wide range of plans designed for everyday people, families, and businesses of all sizes. This page gives you a quick look at what they offer and why they might be a good choice for your needs.

Al Sagr Insurance in UAE

Al Sagr insurance company isn't a new player. They've built a strong reputation for reliability and customer-focused service over years. They are licensed by all the relevant UAE authorities and have earned strong financial ratings, which shows their stability. Here are the key points this company:

Established Presence: They have been operating in the region for decades.
Broad Range: They provide multiple types of insurance, not just one or two.
For Everyone: Their plans are designed for individuals, families, and companies.
Local Understanding: They are familiar with the rules and needs specific to the UAE market.

Why Choose Al Sagr Insurance in Dubai

Picking an insurance provider is a big decision. Here are some general reasons why Al Sagr insurance company is considered by many in the UAE:.

Flexible Health Insurance Options: 15+ plan choices for SMEs, partnerships with top TPAs, plus added services like employee orientation sessions and health awareness programs.
Specialist Business Expertise: Over 40 years of experience in marine insurance and strong capabilities in engineering cover for construction, machinery, and large projects.
Comprehensive Risk Coverage: Business packages covering property damage, business interruption, professional liability, and employee-related risks.
Financial Strength & Trust: AM Best “B++” (Good) rating, industry awards, and coverage for over 80,000 insured lives in the UAE.
Digital Convenience: Online portals for quick quotes and 24/7 marine insurance certificate issuance to reduce admin work.

Types of General Insurance Offered by Al Sagr National Insurance Company

Al Sagr general insurance plans are neatly divided into two main categories: coverage for you and your family, and coverage for your business. This makes it much simpler to find what you're looking for.

For Individuals & Families

These plans focus on protecting your personal life, health, and assets.

Motor Insurance: Covers your car, with options ranging from basic third-party liability to full comprehensive plans that can include agency repairs and roadside assistance.
Health Insurance: Offers everything from essential DHA-compliant plans to extensive coverage for individuals and families, with options for dental, optical, and worldwide care.
Life Insurance: Provides straightforward financial protection for your loved ones, helping to cover things like loans or future needs.
Travel Insurance: One of the Al Sagr insurance plans named ‘Musafir’ plan which protects you on trips abroad against medical emergencies, cancellations, and lost luggage.
Home Insurance: Safeguards your property against damage from events like fire or water leaks, and can include personal liability coverage.
Yacht & Pleasure Craft Insurance: Specialized coverage for boat owners for physical damage and third-party liability.

For Businesses & Corporations

These solutions help companies manage risk, protect employees, and ensure smooth operations.

Group Health Insurance: Custom medical plans for companies, from SMEs (11+ employees) to large corporations, with tiered network options and flexible benefits.
Group Life Insurance: An important employee benefit that provides a payout to staff families, which can also protect the business's financial interests.
Commercial Property & Engineering Insurance: Covers business buildings, construction projects (like Contractors' All Risks), and machinery breakdown.
Liability Insurance: Essential protection if your business is found responsible for injury or damage, including professional indemnity for service providers.
Marine Insurance: Suitable for trade purposes, covering goods in transit (Marine Cargo) and ships/vessels (Marine Hull) against loss or damage.
Miscellaneous Insurance: Caters to specific commercial needs like insuring cash, plate glass windows, or providing fidelity guarantee against employee fraud.

Al Sagr Insurance Claim Process in Dubai

Knowing how to make a claim is important. While the exact steps depend on your policy, here is the general approach.

For Al Sgar Car Insurance Claims

Report the accident to Al Sagr immediately.
Get an official police report from the Dubai Police or relevant authority.
Submit the claim form, police report, and your driving documents.
A surveyor will assess the vehicle damage.
Once approved, repairs are arranged by the insurance company from Al Sagr network garage list. Most garages support Al Sagr cashless repair services.

For Al Sagr Health Insurance Claims

Use Network Providers: For the simplest process, seek treatment at a hospital or clinic within Al Sagr's approved network for direct billing.
Pre-Authorization: For planned treatments or hospital admissions, obtain approval from the insurer or their TPA beforehand.
Reimbursement Option: If you pay upfront, you can submit original receipts and reports for reimbursement as per your policy terms.

Customer Support & Contact Details for Al Sagr Insurance

You can get in touch with Al Sagr Insurance Company through their head office or one of their local branches across the UAE. Also Al Sagr website can be useful.

Head Office - Dubai

Address: Al Sagr National Insurance Building, Diplomatic Area, Al Seef Road, Bur Dubai

Phone number: +971 4 702 8500

Other Branch Offices of Al Sagr General Insurance Company

Abu Dhabi: Office No. 2, Mohd Bin Sultan Al Dahiri Building, Sheikh Rashid Bin Saeed Al Maktoum 2nd St. (Old Airport Road)

Tel: +971 2 621 1777 | Email: [email protected]

Al Ain: Office No. 8, Floor 4, Lebanese Roaster Building, Salahudeen Al Ayyubi Street

Tel: +971 3 764 0911 | Email: [email protected]

Sheikh Zayed Road – Dubai: Shop #G10, Al Mazaya Shopping Center, Sheikh Zayed Rd., Al Wasl Area

Tel: +971 4 339 9144 | Email: [email protected]

Sharjah: Office No. 2, Al Hind Tower, Al Khan

Tel: +971 6 572 4686 | Email: [email protected]

Ras Al Khaimah: Office No. 601, Al Naeem Tower II, Al Jaza Street, Al Nakheel

Tel: +971 7 227 0055 | Email: [email protected]

Musaffah, Abu Dhabi: Office No. 5, First Floor, Global Ascent Business Center, Sector M4

Tel: +971 2 886 7336 | Email: [email protected]

Frequently Asked Questions

Al Sagr general insurance covers a wide range, including your car, health, life, travel, home, and various business risks like property and liability.

Notify Al Sagr as soon as possible. For car accidents, you must get a police report first. Then, submit the required documents to their claims department. For health claims, use a network hospital for direct billing or submit receipts for reimbursement.

The CEO of Al Sagr National Insurance Company is Dalal Burhan.

You will usually need the claim form, your policy details, Emirates ID, and proof of the incident. For car claims, add the police report and vehicle registration. For health claims, add all medical reports and invoices.

It varies. A straightforward car repair claim might be settled in a week or two after approval. Health or more complex claims can take a few weeks to process.

This depends on your specific policy terms. Some policies cover any licensed driver, while others only cover drivers named in the policy. Check your policy document or contact Al Sagr to confirm.