So, you’ve got your car insured with Qatar Insurance Company (QIC). Smart move. They are one of the popular providers of car insurance in UAE and a big name for a reason. But let’s be honest, an insurance policy feels great until you actually need to use it. That’s when things can get confusing. Where do you take your car? What’s the process? And how does cashless repairs work?
Don’t worry, we’ve got your back. This guide is here to cut through the confusion. We’re going to break down everything you need to know about getting your car fixed with QIC, and most importantly, give you a clear look at their network of garages. Think of this as your straightforward, no-jargon manual to making a claim. By the end, you’ll know exactly how to use the QIC garages list to get back on the road with the least amount of hassle possible.
What is QIC Cashless Garage?
Okay, first things first. “Cashless garage” sounds fantastic, but what does it actually mean for you when you’re standing next to your dented car?
It’s pretty simple, really. A cashless claim means you can get your car repaired without pulling out your wallet to pay the garage upfront. Instead of you footing the bill and waiting for QIC to pay you back, the garage and the insurance company talk directly to each other.
Step-by-step using the Cashless method
Here’s the typical flow: You take your car to a garage that’s part of QIC’s official network. They check the damage, figure out what needs to be fixed, and send that estimate directly to QIC for approval. Once QIC says “go ahead,” the garage starts the work. When it’s all done, you might only have to pay your policy excess (that’s the deductible amount you agreed to), and the garage sends the rest of the bill straight to QIC.
NOTE: The cashless process only works at specific garages that have a direct agreement with Qatar Insurance Company. You can’t just pick your favorite local mechanic and expect it to work the same way. That’s exactly why having an updated QIC cashless garages list is so incredibly useful. It’s your map to the easiest possible claim experience.
The Benefits of QIC Cashless Garages?
The biggest win is convenience. Imagine not having to arrange a large cash payment or max out your credit card while waiting weeks for a reimbursement. That’s a major financial relief right when you need it most.
But perhaps an even bigger benefit is faster claim approval. Garages in QIC’s network know the drill. They understand exactly what paperwork QIC needs, how their surveyors work, and what the approval process looks like. This familiarity helps everything move quicker. There’s less back-and-forth, fewer disputes over repair costs, and a much smoother path from “accident” to “car fixed.” It basically removes a huge layer of potential headache, letting the professionals handle the admin while you focus on getting your life back to normal.
QIC Garages List
Here is a list of some of the garages that have been part of the Qatar Insurance Company (QIC) network in the UAE.
A super important tip: Garage networks can and do change. Contracts get renewed or expire. Always call the garage first to confirm they still have an active cashless agreement with QIC for your specific type of vehicle.
| Garage Name | City | Address | Phone Number |
| Aarya Auto Repairs LLC | Dubai | 10 Street – 27/2 – Al Quoz Industrial Area 4 | +971 4 341 7728 |
| Al Arabia Auto Services | Abu Dhabi | Al Maqta’ St – Rabdan | +971 2 558 7741 |
| Al Kayed Workshop | Dubai | 128 2 A St – Al Khabaisi | +971 4 269 3333 |
| Hi Tech Autocare LLC | Dubai | Al Marabea’ St – Al Quoz Industrial Area 3 | +971 55 427 1008 |
| Legend Automobile Services | Dubai | Plot 59 22nd St – Al Quoz Industrial Area 2 | +971 56 415 6282 |
| Liwa Automobile Services LLC | Dubai | 22nd St – Al Quoz Industrial Area 2 | +971 4 321 2345 |
| Liwa Land Autocare LCC | Dubai | 4th Roundabout – Dubai Industrial City | +971 52 554 7855 |
| MIK Garage | Dubai | Al Manama St – Bukadra – Nad Al Sheba 1 | +971 56 504 1117 |
| Motor World | Dubai | 47 13th St – Umm Ramool | +971 4 286 3336 |
| Aarya Auto Repairs LLC | Abu Dhabi | Building No: 81 – Musaffah – M-9 | +971 2 551 2173 |
| Elite Motors | Abu Dhabi | Musaffah – M-11 | +971 2 550 1080 |
| Orion Auto Repair LLC | Abu Dhabi | 46 Al Madeenah As Sina’iyah 3 St – Musaffah – ICAD I | +971 50 488 3795 |
| Al Arabia Auto Maintenance | Sharjah | Area 17 – Beside Sharjah English School – University City | +971 6 574 1422 |
| Al Tharaa Auto Repairing & Workshop | Sharjah | BMW ROAD – Industrial Area 2 – Industrial Area | +971 56 222 3711 |
| MK Motors | Fujairah | Al Hail | +971 54 554 5553 |
| Iconic Auto Services LLC | Ras Al Khaimah | Al Falaya Road – Al Seer | +971 52 878 3064 |
| RAK Arabia Auto Services LLC | Ras Al Khaimah | Sheikh Mohamed Bin Salem Rd – Al Dhait | +971 7 227 5197 |
How to Make a QIC Car Insurance Claim
Let’s walk through the typical process for a motor claim with Qatar Insurance Company, based on their official guidelines and real-world customer experiences.
1. Safety and The Police Report: First, make sure everyone is okay and safe. For almost any accident in the UAE, you must call the police (999) to the scene to get an official report. This police report is not a suggestion,it’s the absolute most important document for your claim. Do not drive away without it.
2. Gather Your Documents: While you’re waiting or right after, start gathering what you’ll need:
- The original police report.
- A clear copy of both sides of your vehicle registration card (mulkiya).
- A clear copy of both sides of your driver’s license.
3. Notify QIC and Open a Claim: This is where you start the official process. You have a few options:
- Online (Easiest): Visit their claims portal at www.i-insured.com, upload the three documents above, and submit. This is often the fastest way to get the ball rolling.
- Email: Send the scanned documents to [email protected].
- Phone: Call their toll-free number 8004 742 (8004 QIC) for guidance. They can talk you through it.
4. Survey and Approval: Once QIC has your claim file, they will assign a surveyor. The surveyor will inspect the damage, usually at the network garage you choose. They assess the cost and give approval to the garage to begin repairs. Know the reasons car insurance get rejected to prevent it.
5. Repairs Begin: With approval in hand, the garage starts fixing your car. If you’re at a QIC cashless garage, you won’t pay anything now (except maybe your deductible later).
6. Pick Up Your Car: When the garage calls to say your car is ready, go and inspect the work. If you’re happy, you’ll settle any deductible (excess) payment directly with the garage, and then you’re free to drive away.
Cashless vs Non-Cashless Repairs at QIC Garages
Choosing a garage from the QIC insurance garage list is a very different experience from going off the beaten path. To make it crystal clear, here’s a side-by-side look at what you can expect.
| Feature | Cashless Repair (at QIC Network Garage) | Non-Cashless Repair (at a Garage of Your Choice) |
| Upfront Payment | Not required. You only pay the deductible when you collect the car. | You pay the full repair bill yourself upfront. |
| Reimbursement | Not applicable. The garage bills QIC directly. | You must claim back costs from QIC, which can take weeks. |
| Process Speed | Generally faster, as the garage and insurer work together. | Often slower, with more paperwork and potential for estimate checks. |
| Garage Choice | You choose from the official QIC garages list. | You can choose any licensed garage you prefer. |
| Your Responsibility | Lower. Mainly just providing documents and paying the excess. | Much higher. You manage the payment, paperwork, and follow-up. |
| Risk | Lower risk of claim issues if repairs are done at the network garage. | Higher risk. QIC may only reimburse “reasonable” costs, which could be less than you paid. |
Important Things to Check Before Choosing a QIC Insurance Garage
Just because a garage is on a list doesn’t mean it’s automatically the perfect fit for your car. Here are a few smart things to do before you decide.
- Double-Check the Network Status
This is the golden rule. Use the contact numbers from the QIC cashless car insurance garage list and give your preferred garage a quick call. Ask them directly: “Do you currently have an active cashless repair agreement with Qatar Insurance Company (QIC)?” It’s the only way to be 100% sure before you show up. - Ask About Your Specific Car
Some garages are fantastic with everyday sedans but might not have the specialized tools or parts for a European luxury car or a heavy-duty 4×4. When you call, just ask them if they repair the specific model or not. - Do research
A fast Google search of the garage name or a look at their listing on Google Maps can show you ratings and comments from other customers. Pay attention to what people say about communication, quality of work, and their experience with insurance claims. It takes two minutes and can give you a lot of confidence.
Frequently Answered Questions
1. What does a cashless claim mean?
A cashless claim means you don’t have to pay the repair bill to the garage yourself. The garage sends the invoice directly to Qatar Insurance Company (QIC) for payment, after they’ve approved the repairs. You typically only pay your policy’s deductible amount.
2. How can I check if a garage is still part of QIC’s network?
The best way is to call QIC directly on 8004 742 and ask them to confirm if a specific garage is in their current network. You can also call the garage yourself and ask if they still have an active cashless agreement with QIC.
3. Can I use a non-network garage with QIC car insurance?
Yes, you often have the freedom to choose your own garage. However, this will mean a non-cashless (or reimbursement) claim. You pay the garage in full, then submit the receipts to QIC to claim the money back, subject to their assessment of what are “reasonable” costs.
4. What expenses are not covered at QIC cashless garages?
The cashless facility covers the repair costs that QIC approves. It does not cover your compulsory policy excess (deductible), which you must pay. It also won’t cover any additional, non-essential repairs you request that aren’t related to the accident damage.
5. Do I need prior approval to use a cashless garage for repairs?
Absolutely, yes. You must first report the accident to QIC and open a claim file. Starting repairs at any garage, even a network one without QIC’s surveyor first approving the estimate can complicate or even void your cashless claim.
6. Do I have to use a cashless garage?
No, you are not forced to use one. You can opt for a non-cashless claim at a garage of your choice. However, using a garage from the QIC garages list for a cashless repair is almost always the more convenient, faster, and less stressful option.
