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Dubai Insurance Company (DIC)

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Central Bank of the UAE
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Dubai Insurance Company or DIC is an insurance provider in the UAE that offers a variety of personal and corporate insurance products, from car insurance in the UAE to health, travel, property, and other general insurance plans. 

Below you will find a detailed introduction of this company along with the products they offer and their contact information.

DIC Insurance in UAE

Dubai Insurance Company was incorporated in 1970, making it one of the first local insurance providers in the UAE. It was established by His Highness the Late Sheikh Rashid Al Maktoum by an Emiri Decree and has operated in the insurance market for over 50 years.

Today, DIC Insurance Company offers a range of insurance products for both individuals and businesses. Its offerings include life, health, motor, property, marine, liability, and specialty insurance lines. The company operates mainly from its headquarters in Deira, Dubai, and also maintains a branch office in Abu Dhabi to support customers across the UAE.

DIC is publicly listed on the Dubai Financial Market, reflecting its established presence in the national financial sector. 

Why Choose DIC Insurance in Dubai

DIC Insurance serves residents and businesses throughout the UAE, providing insurance solutions for a variety of situations. Some highlights include:

  • Comprehensive options: With DIC you can insure your car, health, travel, property. This means you can bundle two policies together and get a decent discount.

  • Flexible solutions: Policies can be customized for individuals, families, or corporate clients by using add-ons which can expand the scope of your coverage to include things like mental health, etc.

  • Extensive network: Access to hospitals, clinics, and garages across the UAE means convenience when dealing with claims, especially if it involves your DIC health insurance and your well-being.

  • Digital convenience: With DIC you can manage policies and claims online or through the mobile app. This means you no longer have to make a million phone calls just to ask about your claim.

Types of General Insurance Offered by Dubai Insurance Company

Now let's take a look at the types of insurance offered by DIC insurance and what each one means:

Type of Insurance

Coverage Highlights

Car Insurance

Covers vehicle damage, third-party liability, and optional add-ons.

Health Insurance

Provides medical coverage for individuals, families, and corporate groups.

Travel Insurance

Covers medical emergencies, trip cancellations, and lost baggage.

Property Insurance

Protects homes, offices, and other properties against loss or damage.

Dubai Insurance Company Claim Process in Dubai

Filing a claim on your DIC car insurance can be quite different from filing a health claim and it is important to know the difference as well as the steps involved in each.

Car Insurance Claims

Here are what you need to know about filing a car insurance claim:

  • Claims can be submitted via the DIC website, mobile app, or at any branch.
  • Required documents include the police report, Emirates ID, and vehicle registration.
  • DIC guides you to authorized garages for vehicle repairs and manages claim approval.
  • Repair at unauthorized garages can be cause for claim denial.

Health Insurance Claims

Medical claims are a bit differnet in that they are mostly cashless these days. You go to the hospital, give them your policy number, and the rest is done between the hospital and your provider.

Claim Type

Submission Method

Processing Time

Car

Online, app, branch

3–7 days depending on repair

Health

Online, app, HR

5–14 days depending on claim size

Customer Support & Contact Details for DIC Insurance

If you are one of those costumer who prefers to be in contact with an actual person instead filling online forms and questionaires, you will need the provider’s phone number and address.

  • DIC Insurance Company contact number: +971 4 355 9999
  • Email: [email protected]
  • Head Office Address: Baniyas Road, Deira, Dubai, UAE
  • Website: www.dubins.ae

Frequently Asked Questions

DIC covers car and motor insurance, health and medical expenses, property loss, travel emergencies, and personal accidents.

You can submit claims online, through the mobile app, or at a DIC branch with the required documents.

Car claims are usually processed in 3–7 days, and health claims take 5–14 days depending on size and complexity.

Yes, additional drivers can be covered depending on your policy. Confirm the terms in your policy document as in some policies you might actually need to add them to your policy, which can affect your premium based on the additional driver’s claim history.

Off-road coverage may be available for certain car insurance plans. Contact DIC directly for confirmation and details.

Experience of 45K+ Customers with Lookinsure

4.5
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Uttam Chander

Abu Dhabi

I recently used Lookinsure, and I must say, it’s one of the best sites I’ve come across for insurance! The platform is simple to navigate, quick to compare, and the prices are highly competitive. The customer service team was incredibly responsive and fast with their support, making the entire experience seamless. Highly recommended!
Rigel Rojas

Sharjah

I’m giving them 5 Star as they have quote me the lowest possible comprehensive vehicle insurance in the market plus with generous discount.
Santosh Kumar

Umm Al Quwin

Lookinsure provided a seamless experience with their car insurance policy. The process was straightforward, and their customer service team was responsive and helpful. The coverage options are comprehensive and well-priced, making it a great choice for anyone looking for reliable insurance. Highly recommended!
Djafer Tadjine

Dubai

I dealt with two online providers for the past seven years, but Lookinsure exceeded my expectations really, today I processed my second policy just took 15 minutes to close everything. The immediate response after payment from Janvi Sunitha made me happy really. No phone calls no disturbance at all, WhatsApp message short and sweet, straight to the point.