Dubia Insurance Company (DIC)

Flexible installments to pay later with

And

Compare Plans

Regulated by the Government of Dubai

Dubai Insurance Company or DIC is an insurance provider in the UAE that offers a variety of personal and corporate insurance products, from car insurance in the UAE to health, travel, property, and other general insurance plans.

Below you will find a detailed introduction of this company along with the products they offer and their contact information.

DIC Insurance in UAE

Dubai Insurance Company was incorporated in 1970, making it one of the first local insurance providers in the UAE. It was established by His Highness the Late Sheikh Rashid Al Maktoum by an Emiri Decree and has operated in the insurance market for over 50 years.

Today, DIC Insurance Company offers a range of insurance products for both individuals and businesses. Its offerings include life, health, motor, property, marine, liability, and specialty insurance lines. The company operates mainly from its headquarters in Deira, Dubai, and also maintains a branch office in Abu Dhabi to support customers across the UAE.

DIC is publicly listed on the Dubai Financial Market, reflecting its established presence in the national financial sector.

Why Choose DIC Insurance in Dubai

DIC Insurance serves residents and businesses throughout the UAE, providing insurance solutions for a variety of situations. Some highlights include:

Comprehensive options: With DIC you can insure your car, health, travel, property. This means you can bundle two policies together and get a decent discount.
Flexible solutions: Policies can be customized for individuals, families, or corporate clients by using add-ons which can expand the scope of your coverage to include things like mental health, etc.
Extensive network: Access to hospitals, clinics, and garages across the UAE means convenience when dealing with claims, especially if it involves your DIC health insurance and your well-being.
Digital convenience: With DIC you can manage policies and claims online or through the mobile app. This means you no longer have to make a million phone calls just to ask about your claim.

Types of General Insurance Offered by Dubai Insurance Company

Now let's take a look at the types of insurance offered by DIC insurance and what each one means:

Type of Insurance	Coverage Highlights
Car Insurance	Covers vehicle damage, third-party liability, and optional add-ons.
Health Insurance	Provides medical coverage for individuals, families, and corporate groups.
Travel Insurance	Covers medical emergencies, trip cancellations, and lost baggage.
Property Insurance	Protects homes, offices, and other properties against loss or damage.

Dubai Insurance Company Claim Process in Dubai

Filing a claim on your DIC car insurance can be quite different from filing a health claim and it is important to know the difference as well as the steps involved in each.

Car Insurance Claims

Here are what you need to know about filing a car insurance claim:

Claims can be submitted via the DIC website, mobile app, or at any branch.
Required documents include the police report, Emirates ID, and vehicle registration.
DIC guides you to authorized garages for vehicle repairs and manages claim approval.
Repair at unauthorized garages can be cause for claim denial.

Health Insurance Claims

Medical claims are a bit differnet in that they are mostly cashless these days. You go to the hospital, give them your policy number, and the rest is done between the hospital and your provider.

Claim Type	Submission Method	Processing Time
Car	Online, app, branch	3–7 days depending on repair
Health	Online, app, HR	5–14 days depending on claim size

Customer Support & Contact Details for DIC Insurance

If you are one of those costumer who prefers to be in contact with an actual person instead filling online forms and questionaires, you will need the provider’s phone number and address.

DIC Insurance Company contact number: +971 4 355 9999
Email: [email protected]
Head Office Address: Baniyas Road, Deira, Dubai, UAE
Website: www.dubins.ae

Frequently Asked Questions

DIC covers car and motor insurance, health and medical expenses, property loss, travel emergencies, and personal accidents.

You can submit claims online, through the mobile app, or at a DIC branch with the required documents.

Car claims are usually processed in 3–7 days, and health claims take 5–14 days depending on size and complexity.

Yes, additional drivers can be covered depending on your policy. Confirm the terms in your policy document as in some policies you might actually need to add them to your policy, which can affect your premium based on the additional driver’s claim history.

Off-road coverage may be available for certain car insurance plans. Contact DIC directly for confirmation and details.