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GIG Car Insurance Company in UAE

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Regulated by the Government of Dubai

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If you are in the market for car insurance in the UAE, GIG insurance is undoubtedly one of your best options. They are fairly well-known, highly prestigious, and quite modern in their operation, qualities that are sure to guarantee the best possible services for their clients, whether they want to buy car insurance in UAE or a health plans for a whole company.

GIG Gulf Car Insurance Overview

GIG Gulf Insurance (formerly AXA Gulf) delivers premium GIG Car Insurance solutions across the UAE, leveraging 70+ years of international expertise combined with localized market knowledge. As the region's only insurer with dual ISO 27001 and ISO 9001 certifications, GIG Motor Insurance offers bank-grade security and unmatched reliability. With $3.5 billion in assets and an A+ rating from Standard & Poor's, GIG achieves a 97% claim settlement rate - the highest in the UAE insurance sector.

With 250+ network garages and 24/7 multilingual support (12 languages), GIG Motor Insurance Policies provide complete peace of mind for luxury car owners, EV drivers, and commercial fleets. GIG's acquisition of AXA in 2021 created the GCC's largest insurance network, now serving 12 countries while maintaining UAE-specific solutions.

GIG Motor Insurance

GIG motor insurance is one of GIG Gulf Insurance’s core offerings. It provides both Comprehensive and Third-Party Liability (TPL) coverage, designed to meet the needs of drivers across the UAE. With a wide network of partner garages and customer support services, GIG ensures reliable and accessible protection for all vehicle owners.

They have branches in the following countries:

GIG Insurance Contact Info

Main Branch – Business Bay, Dubai

Address: Churchill Executive Tower, Floor 39, Business Bay, Dubai, UAE

Timing: 8:00 AM – 5:00 PM (Monday to Friday)
Closed on Saturday & Sunday

Al Nahyan Complex – Abu Dhabi

Address: Plaza 30, Building 11 Block B, 72 Al Meel Street, Nahyan Area, Abu Dhabi, UAE

Timing: 8:00 AM – 5:00 PM (Monday to Friday)
Closed on Saturday & Sunday

Contact Details

Phone (within UAE): 800 292

Phone (outside UAE): +971 4 5074085

Benefits of Using GIG Gulf Insurance Car Insurance

Here are 7 compelling reasons to choose GIG motor insurance:

  1. Global Expertise with Local Focus
    70+ years GCC experience with UAE-specific solutions for sandstorms, floods, and extreme heat

  2. Luxury Vehicle Assurance
    Only insurer with direct Ferrari, Porsche, and Rolls-Royce repair certifications

  3. Industry-Leading Claims Speed
    4-hour approval guarantee for minor claims - fastest in UAE

  4. Climate-Adapted Protection
    Comprehensive coverage for desert driving and coastal flooding risks

  5. Unmatched Financial Security
    A+ S&P rating with $3.5 billion assets ensures claim payouts

  6. Innovative Digital Experience
    MyGIG app featured "Best Insurance App" 2023 by MENA InsurTech Awards

  7. Substantial Cost Savings
    Up to 50% no-claim discount + telematics-based safe driver rewards

Types of Car Insurance Plans offered by GIG Gulf Insurance

GIG insurance offers two main policies, comprehensive and third-party (TPL). Their comprehensive plans come in two different packages, Prestige and Perfect, which differ in their price and coverage. 

Plan Best ForKey Coverage Highlights
Prestige ComprehensiveLuxury/Exotic Vehicles

• Agency repairs at certified facilities with OEM parts warranty

• Up to AED 20,000 for stolen personal belongings

• Emergency medical coverage: AED 20,000

• Premium replacement vehicle (e.g., Mercedes E-Class) for 14+ repair days

• Concierge door-to-door collection/delivery

Perfect ComprehensiveMainstream Vehicles

• Repairs at 250+ network garages

• Medical expenses: AED 6,000

• Personal accident cover: AED 200,000

• Roadside assistance & 100 km towing

• Sandstorm engine flush coverage

Third-Party LiabilityLegal Minimum Coverage

• Third-party bodily injury: AED 3.5 million

• Third-party property damage: AED 3.5 million

• Optional personal accident add-on

• 10% discount for Dubai-registered vehicles

Specialized GIG Car Insurance Solutions

  • Electric Vehicle Elite:

    • 25% premium discount

    • Battery degradation coverage (8 years)

    • Charging equipment protection

  • Desert Pro 4x4 Pack:

    • Winching recovery from inaccessible areas

    • Undercarriage damage protection

    • Camping equipment coverage (AED 5,000 limit)

  • Commercial Fleet Program:

    • 40% discount for 5+ vehicles

    • Centralized digital management portal

    • Driver telematics integration

Prestige

Perfect

Third-party

Full protection against loss and damage

3rd-party liability coverage up to AED 5 million

Personal belonging protection up to AED 4.000

Covers emergency medical expenses up to AED 6.000

Third-party liability coverage up to 3.5 million

Up to AED 20.000 coverage of personal injuries

Covers emergency medical expenses up to AED 3.500

Personal belongings protection up to AED 4.000

Covers physical injuries and property damage to 3rd-party up to 3.5 million

Optional personal accident coverage up to AED 200.000

What's Covered Under GIG Gulf Motor Insurance Plans?

Each plan offered by GIG or AXA car insurance UAE comes with different degree of coverage, which you must be familiar with to make the best choice. Here is a table containing the information you will need:    

PlanCoverage / Protection Includes
Prestige Plan

• Collision repairs at agency-certified facilities

• Total theft recovery with forensic investigation support

• Sandstorm engine damage and interior detailing

• Third-party liability up to AED 5,000,000

• Personal accident coverage: AED 500,000 (driver)

• Emergency roadside assistance across GCC

Perfect Plan

• Accident repairs at network garages

• Flood damage to electronics and upholstery

• Medical expenses: AED 6,000

• Personal accident: AED 200,000

• Basic towing service (100 km)

Third-Party Plan

• Bodily injury to third parties

• Property damage to vehicles/structures

• Legal defense costs coverage• Emergency ambulance access

Key Exclusions in GIG Motor Insurance Plans

Here is a list of what is NOT covered in GIG motor insurance plans:

Policy TypeCommon Exclusions
Comprehensive (Prestige / Perfect)

• Intentional damage or illegal activities

• Driving under influence of alcohol or drugs

• Racing or motor sports

• Wear and tear, mechanical breakdown, or depreciation

• Damage to tires unless caused by an accident

• Theft or damage while vehicle is unlocked or unattended with keys inside

• Acts of war or nuclear hazards

Third-Party Liability

• Damage to your own vehicle

• Damage to property not caused to a third party

• Personal injuries to the policyholder (unless add-on purchased)

• Intentional acts or criminal activity

• Driving under influence of alcohol or drugs

• Racing or motor sports

• Acts of war or nuclear hazards

Critical Limitations:

  • Agency repairs restricted to vehicles <5 years old

  • Battery degradation claims require annual health reports

  • Oman coverage is limited to 30 consecutive days

Add-ons for GIG Gulf Car Insurance Protection

You can always customize your GIG car insurance policy with these optional coverages:

Add-OnCoverage DetailsAnnual CostBest For
Gap InsuranceCovers loan/lease shortfall during total lossAED 420Financed vehicles
Desert Pro PackOff-road recovery + dune damage protectionAED 350SUV/4x4 owners
Premium Key ReplacementSmart key reprogrammingAED 280Luxury vehicles
Elite Rental Cover21-day replacement vehicleAED 600Daily commuters
Windscreen WaiverZero excess for glass damageAED 150Highway drivers
Personal Belongings+Theft protection up to AED 30,000AED 320Family vehicles

How to Renew GIG Gulf Car Insurance Online

Getting your your GIG car insurance renewal is a quick and easy process, designed to get you back on the road with continued protection without any hassle. Follow these simple steps to secure your renewal in minutes.

Using Lookinsure:

  1. Visit the Insurance Portal: Go to LookInsure's main car insurance page to begin.

  2. Start Your Renewal: Click on the "Get Quote" button. Then, select "Renew" as your first option. This ensures the system searches for your existing policy and eligible renewal offers.

  3. Enter Your Vehicle Details: The easiest method is to enter your car's Chassis Number. Alternatively, you can manually select your vehicle's make, model, and year.

  4. Compare & Select Your Policy: You will be presented with a list of available renewal options from GIG Gulf and other providers. Here, you can easily compare GIG car insurance prices and coverage details side-by-side.

  5. Complete Your Purchase: Once you've selected your preferred GIG Gulf policy, simply proceed to payment to instantly renew your coverage.

By selecting "Renew" at the start, you streamline the process, often allowing the system to pre-fill your details for a faster, more accurate quote comparison.

Using GIG insurance Website:

  1. Access Portal
    Visit GIG Renewal Hub

  2. Verify Details

    • Confirm vehicle information

    • Review current coverage

    • Check no-claim bonus status

  3. Customize Coverage

    • Add/remove add-ons (e.g., Desert Pro Pack)

    • Adjust liability limits

    • Update driver information

  4. Apply Discounts

    • No-claim bonus (up to 50%)

    • Safe driver reward (15%)

    • Early renewal discount (20%)

  5. Secure Payment

    • Tabby (4 interest-free installments)

    • Tamara (6-month payment plan)

    • Credit/debit card (Visa/Mastercard)

Renewal Advantages:

  • Free roadside assistance upgrade

  • Loyalty cashback (5% after 3 consecutive years)

  • Automatic NCB protection

  • Priority claims handling

Documents Required to Buy GIG Car Insurance in Dubai, UAE

To purchase GIG Motor Insurance digitally, whether you are buying car insurance in Abu Dhabi, Dubai or any other city in the UAE, you are going to submit these documents:

Special Cases:

  • Luxury Vehicles: Original showroom invoice

  • Company Cars: Trade license copy

  • Leased Vehicles: Bank NOC letter

  • Expats: Passport copy with residency visa

Here is how to get KYC verification:

In order to get KYC verification, you will have to provide your insurance company with the following documents:

  • Emirate ID or Visa for expats
  • Driving License
  • Vehicle Registration
  • Proof of Address
  • Bank Account Details

Through GIG Gulf Insurance:

Anything you want to do insurance-wise, you can do through AXA insurance or Gulf’s webpage, including renewing your policy. You can also do it over the phone or visit one of their branches in person if that’s more up your alley!

Through Lookinsure:

However, if you want to compare prices and make sure you are getting the best deal, you can use our easy-to-use, hassle-free website as well. In just 2 minutes you can do it all!

Can I Buy GIG Car Insurance in Installments?

Absolutely, yes. Getting your GIG motor insurance from Lookinsure makes getting comprehensive coverage more accessible by offering flexible, interest-free installment plans through trusted payment partners. You can get your policy immediately and spread the cost over several months with zero additional interest charges.

Available Payment Plans

Our car insurance with Tabby and Tamara option allows you to split your premium into 4 interest-free installments paid over time. Simply select your desired GIG car insurance policy online and choose your preferred payment partner at checkout to activate this option.

Policy Activation Time

When you pay for your car insurance with Tamara or Tabby your coverage begins immediately and remains fully active from the policy start date. However, it is essential to maintain all scheduled payments to keep your policy valid without interruption.

How to File Your GIG Gulf Car Insurance Claim

  1. Immediate Notification

    • Call 800 292 (UAE toll-free)

    • Use MyGIG app emergency button

    • WhatsApp photos/videos to +971 800292

  2. Digital Documentation

    • Upload 360° damage video via app

    • Complete digital claim form

    • Submit police e-report reference

  3. AI Damage Assessment

    • Instant repair estimate within 15 minutes

    • Virtual adjuster consultation available

  4. Garage Authorization

    • Choose from 250+ network garages

    • Track repairs via real-time dashboard

    • Receive vehicle delivery notification

Average Timelines:

  • Minor claims: 4-hour approval

  • Major repairs: 24-hour authorization

  • Theft cases: 7-day investigation period

Documents Required for GIG Car Insurance Claims

Submit within 48 hours of the incident:

Core Documents:

  • Completed GIG claim form

  • Police report number

  • Emirates ID copy (front/back)

  • Valid UAE driving license

  • Vehicle registration card (Mulkiya)

Situation-Specific Evidence:

Claim TypeAdditional Requirements
Accident8+ damage photos (angles + VIN plate), Repair estimates
TheftFIR copy, Original keys, Purchase invoice
Natural DisasterNCM weather bulletin, Garage moisture report
Third-Party DisputesWitness contact details, Dashcam footage
Personal InjuryMedical reports, Hospital bills

Frequently Asked Questions

GIG's Prestige Plan includes agency repairs at manufacturer-certified facilities with OEM parts. Ferrari/Porsche claims receive priority handling with 24-hour approvals and loaner vehicles.

GIG Gulf is the rebranded identity of what was previously AXA Gulf. The Gulf Insurance Group (GIG) took over AXA’s operations in the Gulf, completing the acquisition and full transition in 2021–2022. While the name has changed, the company continues to offer the same team, products, and customer network.

Yes with the Desert Pro Pack add-on, which includes recovery from inaccessible areas, undercarriage protection, and camping equipment coverage. Excludes competitive events.

Minor claims: 4 hours via AI assessment. Theft cases: 5 business days. Major repairs: 24-hour approval with real-time garage tracking.

Yes - GIG's EV Elite Plan includes 8-year battery degradation coverage, charging equipment protection, and 25% premium discount.

50% after 5 claim-free years, transferable from previous insurers with valid documentation.
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