GIG Car Insurance Company in UAE
Flexible installments to pay later with
And
Regulated by the Government of Dubai
If you are in the market for car insurance in the UAE, GIG insurance is undoubtedly one of your best options. They are fairly well-known, highly prestigious, and quite modern in their operation, qualities that are sure to guarantee the best possible services for their clients, whether they want to buy car insurance in UAE or a health plans for a whole company.
GIG Gulf Car Insurance Overview
GIG Gulf Insurance (formerly AXA Gulf) delivers premium GIG Car Insurance solutions across the UAE, leveraging 70+ years of international expertise combined with localized market knowledge. As the region's only insurer with dual ISO 27001 and ISO 9001 certifications, GIG Motor Insurance offers bank-grade security and unmatched reliability. With $3.5 billion in assets and an A+ rating from Standard & Poor's, GIG achieves a 97% claim settlement rate - the highest in the UAE insurance sector.
With 250+ network garages and 24/7 multilingual support (12 languages), GIG Motor Insurance Policies provide complete peace of mind for luxury car owners, EV drivers, and commercial fleets. GIG's acquisition of AXA in 2021 created the GCC's largest insurance network, now serving 12 countries while maintaining UAE-specific solutions.
GIG Motor Insurance
GIG motor insurance is one of GIG Gulf Insurance’s core offerings. It provides both Comprehensive and Third-Party Liability (TPL) coverage, designed to meet the needs of drivers across the UAE. With a wide network of partner garages and customer support services, GIG ensures reliable and accessible protection for all vehicle owners.
They have branches in the following countries:
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GIG Insurance Contact Info
Main Branch – Business Bay, Dubai
Address: Churchill Executive Tower, Floor 39, Business Bay, Dubai, UAE
Timing: 8:00 AM – 5:00 PM (Monday to Friday)
Closed on Saturday & Sunday
Al Nahyan Complex – Abu Dhabi
Address: Plaza 30, Building 11 Block B, 72 Al Meel Street, Nahyan Area, Abu Dhabi, UAE
Timing: 8:00 AM – 5:00 PM (Monday to Friday)
Closed on Saturday & Sunday
Contact Details
Phone (within UAE): 800 292
Phone (outside UAE): +971 4 5074085
Email: [email protected]
Benefits of Using GIG Gulf Insurance Car Insurance
Here are 7 compelling reasons to choose GIG motor insurance:
Global Expertise with Local Focus
70+ years GCC experience with UAE-specific solutions for sandstorms, floods, and extreme heatLuxury Vehicle Assurance
Only insurer with direct Ferrari, Porsche, and Rolls-Royce repair certificationsIndustry-Leading Claims Speed
4-hour approval guarantee for minor claims - fastest in UAEClimate-Adapted Protection
Comprehensive coverage for desert driving and coastal flooding risksUnmatched Financial Security
A+ S&P rating with $3.5 billion assets ensures claim payoutsInnovative Digital Experience
MyGIG app featured "Best Insurance App" 2023 by MENA InsurTech AwardsSubstantial Cost Savings
Up to 50% no-claim discount + telematics-based safe driver rewards
Types of Car Insurance Plans offered by GIG Gulf Insurance
GIG insurance offers two main policies, comprehensive and third-party (TPL). Their comprehensive plans come in two different packages, Prestige and Perfect, which differ in their price and coverage.
| Plan | Best For | Key Coverage Highlights |
|---|---|---|
| Prestige Comprehensive | Luxury/Exotic Vehicles | • Agency repairs at certified facilities with OEM parts warranty • Up to AED 20,000 for stolen personal belongings • Emergency medical coverage: AED 20,000 • Premium replacement vehicle (e.g., Mercedes E-Class) for 14+ repair days • Concierge door-to-door collection/delivery |
| Perfect Comprehensive | Mainstream Vehicles | • Repairs at 250+ network garages • Medical expenses: AED 6,000 • Personal accident cover: AED 200,000 • Roadside assistance & 100 km towing • Sandstorm engine flush coverage |
| Third-Party Liability | Legal Minimum Coverage | • Third-party bodily injury: AED 3.5 million • Third-party property damage: AED 3.5 million • Optional personal accident add-on • 10% discount for Dubai-registered vehicles |
Specialized GIG Car Insurance Solutions
Electric Vehicle Elite:
25% premium discount
Battery degradation coverage (8 years)
Charging equipment protection
Desert Pro 4x4 Pack:
Winching recovery from inaccessible areas
Undercarriage damage protection
Camping equipment coverage (AED 5,000 limit)
Commercial Fleet Program:
40% discount for 5+ vehicles
Centralized digital management portal
Driver telematics integration
Prestige | Perfect | Third-party |
Full protection against loss and damage 3rd-party liability coverage up to AED 5 million Up to AED 20.000 for Loss of Personal Belongings Cover Personal belonging protection up to AED 4.000 Covers emergency medical expenses up to AED 6.000 | Third-party liability coverage up to 3.5 million Up to AED 20.000 coverage of personal injuries Covers emergency medical expenses up to AED 3.500 Personal belongings protection up to AED 4.000 | Covers physical injuries and property damage to 3rd-party up to 3.5 million Optional personal accident coverage up to AED 200.000 |
What's Covered Under GIG Gulf Motor Insurance Plans?
Each plan offered by GIG or AXA car insurance UAE comes with different degree of coverage, which you must be familiar with to make the best choice. Here is a table containing the information you will need:
| Plan | Coverage / Protection Includes |
|---|---|
| Prestige Plan | • Collision repairs at agency-certified facilities • Total theft recovery with forensic investigation support • Sandstorm engine damage and interior detailing • Third-party liability up to AED 5,000,000 • Personal accident coverage: AED 500,000 (driver) • Emergency roadside assistance across GCC |
| Perfect Plan | • Accident repairs at network garages • Flood damage to electronics and upholstery • Medical expenses: AED 6,000 • Personal accident: AED 200,000 • Basic towing service (100 km) |
| Third-Party Plan | • Bodily injury to third parties • Property damage to vehicles/structures • Legal defense costs coverage• Emergency ambulance access |
Key Exclusions in GIG Motor Insurance Plans
Here is a list of what is NOT covered in GIG motor insurance plans:
| Policy Type | Common Exclusions |
|---|---|
| Comprehensive (Prestige / Perfect) | • Intentional damage or illegal activities • Driving under influence of alcohol or drugs • Racing or motor sports • Wear and tear, mechanical breakdown, or depreciation • Damage to tires unless caused by an accident • Theft or damage while vehicle is unlocked or unattended with keys inside • Acts of war or nuclear hazards |
| Third-Party Liability | • Damage to your own vehicle • Damage to property not caused to a third party • Personal injuries to the policyholder (unless add-on purchased) • Intentional acts or criminal activity • Driving under influence of alcohol or drugs • Racing or motor sports • Acts of war or nuclear hazards |
Critical Limitations:
Agency repairs restricted to vehicles <5 years old
Battery degradation claims require annual health reports
Oman coverage is limited to 30 consecutive days
Add-ons for GIG Gulf Car Insurance Protection
You can always customize your GIG car insurance policy with these optional coverages:
| Add-On | Coverage Details | Annual Cost | Best For |
|---|---|---|---|
| Gap Insurance | Covers loan/lease shortfall during total loss | AED 420 | Financed vehicles |
| Desert Pro Pack | Off-road recovery + dune damage protection | AED 350 | SUV/4x4 owners |
| Premium Key Replacement | Smart key reprogramming | AED 280 | Luxury vehicles |
| Elite Rental Cover | 21-day replacement vehicle | AED 600 | Daily commuters |
| Windscreen Waiver | Zero excess for glass damage | AED 150 | Highway drivers |
| Personal Belongings+ | Theft protection up to AED 30,000 | AED 320 | Family vehicles |
How to Renew GIG Gulf Car Insurance Online
Getting your your GIG car insurance renewal is a quick and easy process, designed to get you back on the road with continued protection without any hassle. Follow these simple steps to secure your renewal in minutes.
Using Lookinsure:
Visit the Insurance Portal: Go to LookInsure's main car insurance page to begin.
Start Your Renewal: Click on the "Get Quote" button. Then, select "Renew" as your first option. This ensures the system searches for your existing policy and eligible renewal offers.
Enter Your Vehicle Details: The easiest method is to enter your car's Chassis Number. Alternatively, you can manually select your vehicle's make, model, and year.
Compare & Select Your Policy: You will be presented with a list of available renewal options from GIG Gulf and other providers. Here, you can easily compare GIG car insurance prices and coverage details side-by-side.
Complete Your Purchase: Once you've selected your preferred GIG Gulf policy, simply proceed to payment to instantly renew your coverage.
By selecting "Renew" at the start, you streamline the process, often allowing the system to pre-fill your details for a faster, more accurate quote comparison.
Using GIG insurance Website:
Access Portal
Visit GIG Renewal HubVerify Details
Confirm vehicle information
Review current coverage
Check no-claim bonus status
Customize Coverage
Add/remove add-ons (e.g., Desert Pro Pack)
Adjust liability limits
Update driver information
Apply Discounts
No-claim bonus (up to 50%)
Safe driver reward (15%)
Early renewal discount (20%)
Secure Payment
Tabby (4 interest-free installments)
Tamara (6-month payment plan)
Credit/debit card (Visa/Mastercard)
Renewal Advantages:
Free roadside assistance upgrade
Loyalty cashback (5% after 3 consecutive years)
Automatic NCB protection
Priority claims handling
Documents Required to Buy GIG Car Insurance in Dubai, UAE
To purchase GIG Motor Insurance digitally, whether you are buying car insurance in Abu Dhabi, Dubai or any other city in the UAE, you are going to submit these documents:
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Special Cases:
Luxury Vehicles: Original showroom invoice
Company Cars: Trade license copy
Leased Vehicles: Bank NOC letter
Expats: Passport copy with residency visa
Here is how to get KYC verification:
In order to get KYC verification, you will have to provide your insurance company with the following documents:
- Emirate ID or Visa for expats
- Driving License
- Vehicle Registration
- Proof of Address
- Bank Account Details
Through GIG Gulf Insurance:
Anything you want to do insurance-wise, you can do through AXA insurance or Gulf’s webpage, including renewing your policy. You can also do it over the phone or visit one of their branches in person if that’s more up your alley!
Through Lookinsure:
However, if you want to compare prices and make sure you are getting the best deal, you can use our easy-to-use, hassle-free website as well. In just 2 minutes you can do it all!
Can I Buy GIG Car Insurance in Installments?
Absolutely, yes. Getting your GIG motor insurance from Lookinsure makes getting comprehensive coverage more accessible by offering flexible, interest-free installment plans through trusted payment partners. You can get your policy immediately and spread the cost over several months with zero additional interest charges.
Available Payment Plans
Our car insurance with Tabby and Tamara option allows you to split your premium into 4 interest-free installments paid over time. Simply select your desired GIG car insurance policy online and choose your preferred payment partner at checkout to activate this option.
Policy Activation Time
When you pay for your car insurance with Tamara or Tabby your coverage begins immediately and remains fully active from the policy start date. However, it is essential to maintain all scheduled payments to keep your policy valid without interruption.
How to File Your GIG Gulf Car Insurance Claim
Immediate Notification
Call 800 292 (UAE toll-free)
Use MyGIG app emergency button
WhatsApp photos/videos to +971 800292
Digital Documentation
Upload 360° damage video via app
Complete digital claim form
Submit police e-report reference
AI Damage Assessment
Instant repair estimate within 15 minutes
Virtual adjuster consultation available
Garage Authorization
Choose from 250+ network garages
Track repairs via real-time dashboard
Receive vehicle delivery notification
Average Timelines:
Minor claims: 4-hour approval
Major repairs: 24-hour authorization
Theft cases: 7-day investigation period
Documents Required for GIG Car Insurance Claims
Submit within 48 hours of the incident:
Core Documents:
Completed GIG claim form
Police report number
Emirates ID copy (front/back)
Valid UAE driving license
Vehicle registration card (Mulkiya)
Situation-Specific Evidence:
| Claim Type | Additional Requirements |
|---|---|
| Accident | 8+ damage photos (angles + VIN plate), Repair estimates |
| Theft | FIR copy, Original keys, Purchase invoice |
| Natural Disaster | NCM weather bulletin, Garage moisture report |
| Third-Party Disputes | Witness contact details, Dashcam footage |
| Personal Injury | Medical reports, Hospital bills |