GIG National Insurance Company In UAE

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Regulated by the Government of Dubai

GIG National Insurance Company is one of the well-known insurers in the UAE, offering coverage for individuals and businesses through a wide selection of policies. Whether you are arranging insurance for your car, your family’s medical needs, or your company, GIG provides several options designed for everyday life in Dubai and across the Emirates.

GIG Insurance in UAE

GIG Insurance Company is a well-known insurer in the UAE, and many residents still recognize it from its earlier name, AXA.

Quick facts customers should know:

Name change: the company changed its name from AXA to GIG in 2022
Where it operates: available across the UAE, with strong visibility in Dubai
Who it serves: individuals, families, SMEs, and corporate clients
How policies are sold: through brokers, partner channels, and direct servicing

Why the name change matters

If you had AXA insurance in the past, you might still see “AXA” on older GIG Gulf Insurance paperwork or in online references. In practice, the company now operates under the GIG name, and new policies are issued as GIG Insurance Company.

Why Choose GIG Insurance in Dubai

Choosing an insurer in Dubai is not only about finding a decent premium. Most people care about what happens after they buy the policy, especially when they need approvals, repairs, or quick documentation.

That’s why many customers consider GIG insurance plans when comparing providers.

These features make the GIG General Insurance Company a common shortlist option:

Straightforward plan options: the plan structure is usually clear, with different tiers based on coverage level
Practical for working professionals: useful when you need fast documents for renewals or admin requirements
Good fit for company policies: Businesses often prefer insurers that can handle employee coverage in an organized way
Customer confidence: The company tends to have solid Google feedback compared to many competitors
Recognizable insurer in the UAE: for many buyers, familiarity matters, especially for long-term policies

Types of General Insurance Offered by GIG National Insurance Company

GIG Gulf Insurance offers several general insurance categories. If you’re comparing providers, this quick table gives you a clean overview of GIG Insurance plans.

GIG General Insurance Plans

Category	What it typically covers	Suitable for
Motor insurance	third-party liability, comprehensive cover, accident damage, repairs	daily drivers, families, company vehicles
Health insurance	in-patient and out-patient benefits (depending on plan), hospital access	individuals, families, employees
Travel insurance	emergency medical, trip delay, baggage loss (based on plan)	frequent travellers, holiday travel
Property insurance	home contents, fire, theft, accidental damage (depending on cover)	homeowners, tenants
Business insurance	liability, asset protection, staff-related coverage	SMEs, corporate clients

These categories reflect the typical structure of GIG General Insurance plans in the UAE.

GIG Insurance Claim Process in Dubai

Claims are where an insurance provider proves its value. Below is a simple breakdown of how claims generally work for motor and medical policies.

GIG Car Insurance Claims

To claim car insurance in the UAE you have to follow these steps:

Report the accident and obtain the required accident report (usually police report)
Notify the insurer and submit your claim request with supporting documents
Vehicle inspection and damage assessment (if required)
Repair approval and workshop assignment (for comprehensive policies)
Repairs completed and vehicle collection (cashless or reimbursement, depending on policy terms)

GIG Health Insurance Claims

Health insurance in the UAE can be typically claimed through one of two routes:

Cashless (network): you visit a GIG General Insurance Company-approved clinic or hospital, and the provider bills the insurer directly (subject to approval and benefits)
Reimbursement: you pay upfront, then submit invoices and medical documents for repayment (based on plan rules)

Motor vs Health Insurance Claims

Feature	Motor claim	Health claim
Main Documents	police report, Mulkiya, driving license	invoices, medical reports, and prescriptions
Claim Method	repair approval or payout	cashless approval or reimbursement
Where it happens	workshop + insurer channel	hospital/clinic + insurer channel

Customer Support & Contact Details for GIG Insurance

If you need help with GIG Gulf Insurance renewals, documents, or claim follow-ups, it’s best to contact the insurer directly through official channels.

Customer support options typically include:

phone support: toll-free or local numbers, depending on the department
email support: for policy documents, queries, and claim communication
branch support: available in Dubai and other UAE locations
online services: digital access for renewals, policy updates, and claim steps (depending on the product)

If you’re comparing options and deciding between providers, Lookinsure can also help you review pricing differences between GIG Insurance plans and other insurers in Dubai.

Frequently Asked Questions

GIG Insurance Company generally covers major categories such as motor, health, travel, property, and business insurance. The exact benefits depend on the policy type and plan level.

For motor claims, you usually start by getting the required accident report and then submitting the claim with your documents. For health claims, you can either use network providers for cashless treatment or submit a reimbursement claim depending on your plan.

Yes. The company changed its name from AXA to GIG in 2022, so many customers who previously had AXA policies now see the brand operating as GIG.

Common documents include: police report (for motor accidents), Emirates ID and policy details, vehicle registration card (mulkiya) for car claims, and medical invoices and reports for health claims.

It depends on the claim type and how complete the documents are. Straightforward cases can be processed faster, while more complex claims may take longer.

This depends on the policy wording. Some GIG Gulf Insurance policies allow additional drivers, while others require drivers to be declared. Always check your schedule and policy terms.