Salama Insurance

With an AA financial stability rating from AM Best, Salama Motor Insurance offers specialized solutions for all vehicle types - from compact city cars to luxury EVs. Their direct partnerships with dealerships ensure genuine parts replacement, while the MySalama portal enables 24/7 policy management. For UAE residents seeking ethical, reliable coverage, Salama car insurance plans represent a benchmark in Sharia-compliant protection.

Salama Car Insurance Overview

Salama Insurance (Islamic Arab Insurance Company) stands as a pioneer in Sharia-compliant vehicle protection since its 1979 founding. As the UAE's first Takaful provider regulated by the Central Bank, it combines 44+ years of Islamic finance expertise with modern insurance solutions. Managing AED 1.2 billion in assets and serving 300,000+ policyholders, Salama achieves a 95% claim settlement rate - among the highest in the UAE market.

Types of Car Insurance Plans offered by Salama Insurance Company

Salama provides customizable coverage across two primary tiers with specialized options:

1. Comprehensive Salama Car Insurance

Recommended for vehicles under 5 years with high value

• Accident Coverage: Full repair/replacement for collisions, rollovers, and hit-and-run incidents at network garages

• Theft Protection: Market-value compensation within 14 days of investigation completion

• Natural Disaster Inclusion: Automatic protection against sandstorms, floods, and hail damage

• Third-Party Liability: Up to AED 3,000,000 for bodily injury/property damage

• Personal Protection:

  • Driver: AED 300,000 accidental death/disability

  • Passengers: AED 20,000/person medical coverage

• Value-Added Services:

  • Replacement vehicle for 14 repair days

  • On-site mechanical first aid

  • Legal assistance for liability disputes

2. Third-Party Liability Salama Car Insurance

UAE legal minimum starting 20% below market rates

• Third-party bodily injury coverage: AED 1,000,000

• Property damage protection: AED 2,000,000

• Basic roadside assistance (towing to nearest garage)

• Optional add-ons: Natural disaster coverage, personal accident top-up

Specialized Solutions

• Electric Vehicle Plans:

  • 15% premium discount

  • Battery/motor component coverage

  • Charging equipment protection

• Commercial Fleet Policies:

  • Up to 30% multi-vehicle discount

  • Centralized billing and management

• New Driver Packages:

  • Telematics-based pricing

  • Dedicated driving coach hotline

Benefits of Salama Car Insurance

Choosing Salama motor insurance plans delivers six measurable advantages:

1. Ethical Assurance
   Operates on pure Takaful principles: Policyholders contribute to a shared risk fund with transparent surplus distribution (average 5-7% annual returns). Investments screened by Sharia board - no alcohol, gambling, or interest-bearing instruments.

2. Climate-Specific Protection
   Unique automatic inclusions for UAE environment:

   • Sandstorm damage repair

   • Flash flood recovery

   • Overheating engine protection

   • Specialized desert driving add-on

3. 24/7 Support Ecosystem
   Multilingual assistance (Arabic/English/Urdu) with:

   • Free 50km towing

   • Emergency fuel delivery

   • Battery jumpstart service

   • Lockout assistance

   • Flat tire replacement

4. Claims Efficiency
   Industry-leading metrics:

   • 95% settlement rate

   • 48-hour approval for minor claims

   • Direct garage billing at 60+ facilities

   • AI damage assessment via mobile app

5. Discount Structure

   • No-Claim Discount: Up to 30% after claim-free years

   • Multi-Policy Savings: 25% off when bundling home + auto

   • Early Renewal Bonus: 15% for 45+ day advance renewal

   • EV Discount: 15% for electric vehicles

   • Senior Citizen/Emirati Discount: 10%

6. Digital Convenience

   • Instant policy issuance (<5 minutes)

   • Real-time claims tracking

   • Automated renewal reminders

   • WhatsApp support channel (+971 80072562)

What's Covered Under Salama Motor Insurance Plans?

Comprehensive Plan Protection

• Collision Damage: Repair costs for accidents regardless of fault

• Total Theft: Market-value payout after 14-day investigation

• Fire/Vandalism: Full restoration including cosmetic damage

• Natural Disasters: Sandstorms, floods, hail, lightning

• Third-Party Liabilities:

  • Bodily injury: AED 3,000,000

  • Property damage: Unlimited coverage

• Personal Accident:

  • Driver: AED 300,000

  • Passengers: AED 20,000 medical expenses

• Support Services:

  • 14-day replacement vehicle

  • Legal defense costs

  • Emergency medical evacuation

Third-Party Plan Coverage

• Third-party bodily injury: AED 1,000,000

• Third-party property damage: AED 2,000,000

• Emergency ambulance access

Special Inclusions:

• Factory-fitted accessories

• OEM navigation systems

• CNG/LPG conversion kits

Salama Car Insurance Add-Ons

Customize your Salama car insurance policy:

What is not Covered Under Salama Insurance in the UAE

Salama motor insurance plans do NOT cover:

• Competitive racing or timed events

• Mechanical/electrical failures unrelated to collisions

• Damage from driving under the influence (blood alcohol >0.00%)

• War, nuclear risks, or acts of terrorism

• Unapproved modifications (engine swaps, suspension lifts)

• Commercial use without endorsement (e.g., ride-hailing)

• Wear and tear of consumables (tires, brake pads)

• Depreciation of vehicle value over time

Critical Limitations:

• Agency repairs are restricted to vehicles under 3 years

• Natural disaster claims require a meteorological report

• Off-road coverage excludes competitive dune bashing

Documents Required to Buy Salama Car Insurance

To buy Salama car insurance online, prepare digital copies:

All Applicants

• Emirates ID (front/back)

• Valid UAE driving license

• Vehicle registration card (Mulkiya)

Additional Requirements

Note: Foreign licenses require UAE embassy attestation and Arabic translation.

How to Report Claims for Salama Car Insurance

Follow this efficient workflow for Salama motor insurance claims:

Step 1: Immediate Notification

• Call 800-SALAMA (72562) within 24 hours

• WhatsApp damage media to +97180072562

Step 2: Police Documentation

• Accident reporting:

  • Dubai: Use Dubai Police app (minor incidents)

  • Abu Dhabi: Visit www.adpolice.gov.ae

• Theft cases: File FIR at nearest station

Step 3: Damage Assessment

• Visit authorized garage within 48 hours:

  • Dubai: Al Futtaim Automall (04-3398555)

  • Abu Dhabi: Emirates Motor Company (02-6997999)

• Use Salama's AI photo tool for instant estimates

Step 4: Repair Authorization

• Comprehensive policies: Choose agency or network garage

• Third-party: Salama-assigned workshops only

• Track progress via mobile app dashboard

Standard Timelines:

• Minor repairs: 3-7 business days

• Major repairs: 10-15 business days

• Total loss settlement: 14 days

Documents Required to Claim Salama Motor Insurance in UAE

Submit within 7 working days:

Core Documents

• Completed Salama Car Insurance Claim Form (download from portal)

• Original police report with case number

• Emirates ID + driver's license copies

• Vehicle registration card

Situation-Specific Proof

How to Renew Salama Car Insurance Online

Renew your Salama car insurance policy in minutes:

Through Lookinsure

1. Log in to dashboard

2. Navigate to "Policy History"

3. Click "Renew" next to active policy

4. Compare updated premiums from 15+ insurers

Renewal Advantages:

• Early renewal (45+ days): 15% discount

• Loyalty bonus: 5% after 3 consecutive years

• Grace period: 30 days after expiry (10% penalty)

Through Salama's Portal

1. Visit Salama Renewal Hub

2. Enter policy number OR vehicle plate

3. Adjust coverage:

   • Add/remove add-ons (e.g., Oman extension)

   • Update driver details

   • Change garage preference

4. Payment options:

   • Credit card (Visa/Mastercard)

   • Tabby (4 interest-free installments)

   • Tamara (60-day deferred payment)

Why Buy Salama Car Insurance in UAE?

Five compelling reasons to select Salama motor insurance:

1. Sharia Integrity
   As the GCC's first Takaful provider, Salama eliminates interest (riba) and speculative investments. Annual profit distributions average 5-7% - directly benefiting policyholders.

2. Cost Efficiency
   Premiums run 15-20% below competitors with flexible payment options:

   • Tabby: 4 interest-free installments

   • Tamara: 60-day deferred payment

   • Family discount: 20% for 3+ vehicles

3. Claims Leadership
   Industry-best performance metrics:

   • 95% claim settlement rate

   • 24-hour approval for minor claims

   • Direct garage billing at 60+ facilities

   • Hindi/Urdu/Arabic support teams

4. Regional Expertise
   UAE-specific innovations:

   • Sandstorm damage algorithms

   • Dedicated desert recovery units

   • EV battery performance coverage

   • Integrated Orange Card system

5. Digital Excellence

   • AI damage assessment via mobile app

   • Instant policy issuance (under 5 minutes)

   • Real-time repair tracking

   • Automated renewal reminders