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LIVA Insurance Company in UAE

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Regulated by the Government of Dubai

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When it comes to reliable and comprehensive coverage in the UAE, LIVA Insurance has quickly established itself as a strong player in the market. Built on the legacy of RSA Middle East and NLGIC, the LIVA Insurance Company combines international expertise with regional experience to offer a wide range of insurance solutions for individuals and businesses from car insurance in the UAE to health and other products.

LIVA Insurance in UAE

LIVA Insurance is a multi-line insurer operating across the GCC, including the UAE, Oman, Saudi Arabia, Kuwait, and Bahrain. The brand was launched in 2023 following the merger of RSA Middle East and National Life & General Insurance Company, bringing together over 80 years of combined regional experience.

Today, Liva serves more than 1.5 million customers with a workforce of around 1,200 employees, offering a wide range of insurance solutions across personal, SME, and corporate segments.

In terms of global scale, the company’s legacy (through RSA) includes operations in 28 countries and a service network extending to over 140 countries worldwide, giving it strong international backing despite its relatively new brand identity.

Within the UAE, Liva operates through multiple offices, including key locations in Dubai (such as Burj Al Salam Tower on Sheikh Zayed Road and Emirates Group Headquarters in Umm Ramool), as well as branches in Abu Dhabi and Sharjah.

As a fully licensed insurer regulated by the UAE Central Bank, LIVA insurance plans are underwritten directly by the company, covering motor, health, travel, home, and business risks. This means customers deal directly with the insurer for both policy management and claims, rather than through a third-party provider.

Why Choose LIVA Insurance in Dubai

Choosing LIVA Insurance means working with a company that blends global standards with local expertise. The insurer is known for offering flexible policies and practical solutions tailored to life in the UAE.

Here’s why many customers consider LIVA insurance plans in Dubai:

  • Strong regional presence backed by international insurance experience
  • Wide variety of plans for individuals and businesses
  • Flexible policy options to suit different budgets
  • Customer-focused approach with streamlined processes
  • Reliable claims handling and support

Types of General Insurance Offered by LIVA

As a LIVA general insurance company, Liva provides a broad selection of insurance products to cover different aspects of everyday life and business operations.

Key offerings include:

  • Motor Insurance: Comprehensive and third-party coverage for cars

  • Health Insurance: Coverage for medical treatments, hospital visits, and more

  • Travel Insurance: Protection against trip cancellations, delays, and emergencies

  • Home Insurance: Coverage for property damage, theft, and personal belongings

  • Business Insurance: Policies for liability, property, and operational risks

These LIVA general insurance plans are designed to provide practical and flexible protection for both personal and commercial needs.

Key Benefits of LIVA Insurance in Dubai

There are several advantages to choosing LIVA Insurance in the UAE:

  • Comprehensive Coverage: Wide-ranging protection across multiple insurance categories

  • Flexible Plans: Customizable LIVA insurance plans to match individual needs

  • Cashless Services: Access to network garages and healthcare providers

  • Digital Access: Easy policy purchase and management options

  • Efficient Claims Process: Fast and transparent handling of claims

With a strong focus on convenience and reliability, Liva aims to simplify the insurance experience for its customers.

LIVA Insurance Claim Process in Dubai

Filing a claim with LIVA Insurance Company is designed to be simple and efficient, with clear steps depending on the type of insurance.

Car Insurance Claims

To file a claim on your Liva car insurance plan, all you need to do is follow the steps outlined below:

  1. Report the accident to the authorities and obtain a police report

  2. Inform Liva through their claims channel or hotline

  3. Submit required documents such as your policy, ID, and accident report

  4. Get your vehicle assessed and repaired, often through a cashless network garage

  5. Claim is settled based on policy terms

Health Insurance Claims

In UAE Health insurance claims are usually processed through the clinic or the hospital you visit.

  1. Visit a network clinic or hospital

  2. Present your insurance details or card

  3. In most cases, the clinic or hospital handles the claim directly with Liva

  4. For reimbursement cases, submit bills and medical reports

  5. Claim is processed according to your policy coverage

Customer Support & Contact Details for LIVA Insurance

LIVA Insurance offers customer support to help with policy selection, claims, and general inquiries.

Dubai Office:

Address: Burj Al Salam - 38th Floor - Tower No 2 Sheikh Zayed Rd - Trade Center First - Dubai - United Arab Emirates

Phone: +971 800 772

Website: livainsurance.ae

Abu Dhabi Office

Address: LIVA Insurance Dhafir Holdings - Tower Building No 8 1st floor - Al Danah - Zone 1 - Abu Dhabi - United Arab Emirates

Phone: +971 800 772

Website: livainsurance.ae

Customers can reach out online or through customer service channels for quick assistance with their LIVA insurance plans.

Frequently Asked Questions

It covers motor, health, travel, home, and business risks depending on your selected plan.

You can file a claim by reporting the incident, submitting documents, and following the insurer’s claims process.

Liva Insurance Company used to be known as Al Alamiya for Cooperative Insurance Co. which is a Saudi joint stock company and was established in accordance with Council of Ministers Resolution

Typically, you need your policy details, ID, and relevant reports such as police or medical documents.

Timelines vary, but most claims are processed efficiently depending on complexity.

It depends on your plans. Comprehensive policies usually cover damages regardless of who is behind the wheels at the time of the accident, but third-party claims might be denied.
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