National General Insurance (NGI)

National General Insurance or NGI is one of the long-standing insurers in the UAE, offering a broad mix of coverage for individuals and businesses. While it is often associated with car insurance in UAE, the company also provides health, property, and travel policies, making it a more general insurance provider rather than one focused on a single category.

National General Insurance in UAE

National General insurance company is one of the more established insurers in the UAE, with a long track record in Dubai and across other emirates.

Here are the key facts:

• Established in 1980 in Dubai
• Public joint stock company listed on the Dubai Financial Market
• Head office located in Deira, Dubai
• Backed by major UAE banks and financial institutions
• Rated “A- (Excellent)” by AM Best
• Operates through multiple branches and service points

National General insurance plans are designed to serve both individual policyholders and businesses, with options that vary in coverage and pricing.

Why Choose National General Insurance in Dubai

There are many insurers in the UAE, so it helps to look at what sets each one apart. National General insurance company has a few strengths that make it a practical option.

1. Established reputation
   With over 40 years in the UAE market, the company has experience handling a wide range of insurance cases.
2. Financial stability
   Its backing by major banks and its international rating add a level of confidence for customers.
3. Range of policies
   From motor to medical coverage, National General insurance plans cover most essential needs.
4. Claims handling structure
   The company emphasizes structured claims handling with clear steps and defined procedures.

Types of General Insurance Offered by NGI

Before choosing a policy, it helps to understand the main types of coverage available and what each one includes.

Motor Insurance

Covers accidents, third-party liability, theft, and vehicle damage. Some plans include roadside assistance and agency repair options.

Health Insurance

National General insurance offers a wide range of medical coverage options, including individual and group plans. These often include access to hospital networks, outpatient care, and specialist treatment. Health insurance is one of the most widely used products under National General insurance plans.

Travel Insurance

Provides coverage for medical emergencies, trip cancellations, and lost baggage.

Property Insurance

Protects residential and commercial properties against risks such as fire, theft, and damage.

Marine Insurance

Covers goods in transit, commonly used by businesses involved in trade and logistics.

These offerings fall under National General insurance plans, giving customers flexibility based on their needs.

National General Insurance Company Claim Process in Dubai

Understanding how claims work can help avoid delays and confusion later. Below is a simple breakdown of the process.

Motor Insurance Claims

Filing a NGI motor insurance claim involves the steps outlined below:

• Report the accident and obtain a police report
• Inform the insurer and submit required documents
• Vehicle inspection is arranged
• Repair approval is issued
• Claim is settled according to policy terms

Health Insurance Claims

Health insurance claims are much easier to process since almost all hospitals support direct billing.

• Visit a network hospital for direct billing if available
• For reimbursement, submit medical reports and invoices
• The claim is reviewed by the insurer
• Payment is processed based on coverage

National General insurance company follows a structured process, though timelines can vary depending on the case.

Customer Support & Contact Details for National General Insurance

If you need assistance, the company provides several ways to get in touch.

National General insurance contact number:

• +971 4 211 5800

Head Office Address:

• NGI House, Port Saeed Street, Deira, Dubai, UAE

Email:

• [email protected]

Additional contact:

• +971 4 250 2895

Support is also available through the company’s website and branch network across the UAE.