Orient Insurance Company In UAE

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Regulated by the Government of Dubai

Orient Insurance Company is one of the UAE’s most established insurers, offering a wide selection of coverage for individuals, families, and businesses. From motor and medical policies to travel and property protection, Orient Insurance has built a reputation in the local market for offering practical coverage options that suit everyday needs in Dubai and across the Emirates.

Orient Insurance in UAE

Orient Insurance Company is a Dubai-based insurer with a strong footprint across the UAE, serving both individuals and businesses.

What you need to know at a glance:

Founded: 1982, making it one of the more experienced insurers in the UAE market.
Head Office: Dubai, with branches across Bur Dubai, Deira, Jebel Ali, Abu Dhabi, Al Ain, Sharjah and Ras Al Khaimah.
Financial Strength: Rated highly by international agencies such as Standard & Poor’s and AM Best, the company’s ratings are among the best in the UAE insurance sector.
Accreditations: Holds ISO 9001 Quality Management Certification, which helps show that its internal processes meet recognized quality standards.

Why Choose Orient Insurance in Dubai

Choosing an insurer is rarely just about price. For many customers, the real difference lies in claims handling and network access, which is why comparing car insurance in Dubai is often a smart first step.

Here are some key reasons residents and businesses consider Orient Insurance:

Wide range of policies: Multiple Orient insurance plans across different coverage levels and budgets.
Strong presence in Dubai: Locally headquartered, making support, claims, and documentation easier to access.
Multiple plan tiers: Options range from basic to comprehensive motor and medical coverage.
Access to networks: Motor policies typically use approved garages, while medical plans are linked to provider networks.
Add-ons available: Depending on the plan, options may include roadside assistance, personal accident cover, or wider geographical coverage.
Claims and documentation support: Important for renewals, vehicle registration, and health insurance for expats in UAE, where fast access to policy documents matters.

Types of General Insurance Offered by Orient

Orient general insurance plans are divided into multiple categories. If you’re comparing providers, the table below helps you see the scope quickly.

Orient General Insurance Plans

Category	What it typically covers	Suitable for
Motor insurance	third-party liability, comprehensive cover, repairs, accident-related damage	daily drivers, families, company vehicles
Health insurance	in-patient and out-patient benefits (based on plan), hospital access, medication	UAE residents, employees, dependents
Travel insurance	emergency medical, trip delay, baggage loss (based on plan)	frequent travellers, holiday travel
Property insurance	home contents, building cover, fire and theft protection	homeowners, tenants, landlords
Business insurance	liability, asset protection, staff-related coverage	SMEs, corporates, contractors

These categories represent the typical structure of Orient general insurance company offerings in the UAE market.

Orient Insurance Claim Process in Dubai

Claims are where an insurance company is truly tested. Below is a simple breakdown of how the claim process generally works for Orient insurance company motor and medical policies.

Car insurance claims

This is how you should file car insurance claim with Orient plans:

Report the accident and obtain the required accident report (usually police report)
Inform the insurer and submit the claim request
Vehicle inspection / damage assessment
Repair approval and garage assignment (for comprehensive plans)
Repairs completed and vehicle collection (cashless or reimbursement depending on policy terms)

Health Insurance Claims

For many UAE residents, understanding health insurance in Dubai is just as important as motor cover, since network access and approvals can make a big difference during treatment. Health claims in the UAE are usually handled in two ways:

Cashless (network): You visit an approved clinic/hospital, and the provider bills the insurer directly (subject to approval).
Reimbursement: You pay first, then submit invoices and medical reports for reimbursement (based on policy rules).

Customer Support & Contact Details for Orient Insurance

If you’re comparing options and want help choosing between Orient Insurance Plans or other insurers in Dubai, Lookinsure can also help you review pricing, benefits, and coverage differences before you decide. You can also find contact details for each branch below:

UAE Branch Contact Details

Head Office, Dubai Festival City

Orient Building, Al Badia Business Park, Dubai Festival City, Dubai, UAE
Tel: +971 4 253 1300
Toll‑free: 800 ORIENT (800 674368)
Email: [email protected]

Dubai Branches

Dubai Festival City Branch: Nad Al Hammar Road, Ras Al Khor, Dubai, UAE +971 4 253 1300

Bur Dubai:Al Souq Al Kabeer Branch: Ali Bin Abi Talib Street, Bur Dubai Souq, Dubai, UAE +971 4 435 38688

Oud Metha Branch: Umm Hurair Road, Bur Dubai, Dubai, UAE +971 4 435 2400

Jebel Ali Free Zone Branch: Lob 12, 6th Roundabout, Near Food Court Building, Jebel Ali, Dubai, UAE +971 4 881 2533

Sharjah Branch

Al Majaz 3 Branch: Al Khan Street, Al Majaz District, Sharjah, UAE +971 6 568 2045

Abu Dhabi Branches

Business Avenue Tower Branch: Office 102 & 103, 1st Floor, Business Avenue Tower, Sheikh Zayed Bin Sultan Street, Zone 1, Abu Dhabi, UAE +971 2 676 3222
Mussafah Branch: Office 05, Ground Floor, Global Ascent Business Centre, Plot 12, 17th Street, Mussafah, Abu Dhabi, UAE +971 2 554 8718

Al Ain Branch

Bank Melli Iran Building, M2 Floor, Al Ain Main Street, Near Clock Tower, Al Ain, UAE +971 3 737 7012

Ras Al Khaimah Branch

Crescent Building, Office 304, 3rd Floor, Al Hisn Road, Near Fruits & Vegetable Market, Ras Al Khaimah City, UAE +971 7 226 0540

Frequently Asked Questions

Orient general insurance company offers motor, health, travel, property, and business insurance. Coverage details depend on the specific policy and selected benefits.

For motor claims, you usually start with accident reporting and required documents (such as the police report), then submit the claim through the insurer’s channels. For medical claims, you can use cashless network providers or submit reimbursement documents depending on the plan.

Many comprehensive motor policies include access to approved garages, and cashless repairs may apply depending on your policy type, repair network, and claim approval.

Common claim documents include a police report for motor accidents, Emirates ID or policy details, the vehicle registration card (mulkiya) for motor claims, and medical invoices or reports for health claims.

It varies by claim type. Straightforward motor repairs may be processed faster, while more complex cases or reimbursement medical claims can take longer, especially if documents are missing.

If another driver frequently uses your car, you should declare them as an additional driver, otherwise accidents caused by them might not be covered.