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Oriental Insurance Company in UAE

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Regulated by the Government of Dubai

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Oriental Insurance Company is a well-established general insurer offering a wide selection of protection options for individuals and businesses. From motor and health to other general insurance categories, the company provides solutions designed to meet everyday needs in the UAE. Through Lookinsure, customers can explore Oriental insurance plans, compare options, and understand how coverage works before making a decision.

Oriental Insurance Overview

Oriental Insurance Company operates in the UAE with a focus on general insurance products that comply with local regulations and market requirements. Its Dubai presence allows policyholders to access support, claims assistance, and plan information locally.

Key points about Oriental Insurance in the UAE:

  • Registered general insurer offering motor and health insurance products

  • Services available for both individual and corporate customers

  • Plans structured to meet UAE insurance regulations

  • Local office and customer support in Dubai

Why UAE customers consider Oriental Insurance:

  • Familiarity with regional insurance practices

  • Products designed for local driving, healthcare, and employment structures

  • Access to customer service without relying on overseas offices

Key Benefits of Oriental Insurance in Dubai

Choosing an insurance provider is rarely just about price. Many customers also look at reliability, support, and how practical the policy is in real-life situations. Some notable benefits of Oriental Insurance in Dubai include:

  • Long-standing insurer: Oriental Insurance Company has a long operational history, which often appeals to customers looking for stability.

  • Motor insurance options: Policies include third-party car insurance and comprehensive motor insurance designed for everyday driving in the UAE.

  • Group health solutions: Group health insurance options are available for employers looking to cover their workforce.

  • Local claims handling: Claims are processed through UAE-based offices, which helps reduce confusion and delays.

  • Clear policy structures: Coverage terms are usually straightforward, making it easier for policyholders to understand what is included.

Types of General Insurance Offered by Oriental

Here is a simple overview of the main Oriental general insurance plans in UAE:

Insurance Type

Coverage Overview

Suitable For

Covers third-party liability or damage to your own vehicle under comprehensive plans

Individual drivers and businesses

Group medical insurance with inpatient and outpatient benefits

Employers and employees

Fleet Insurance

Insurance for multiple vehicles under one policy

Companies with several vehicles

Motorcycle Insurance

Coverage for motorcycles including liability and damage

Motorcycle owners

Oriental Insurance Claim Process in Dubai

You can easily claim your insurance through lookinsure or via official Oriental Insurance Company channels:

Car Insurance Claims

Here are the steps for filing a claim on an Oriental car insurance policy.

  • Report the accident and obtain a police report, where required

  • Inform Oriental Insurance and submit the claim form

  • Provide supporting documents such as vehicle registration and driving license

  • Take the vehicle to an approved garage, if applicable

Health Insurance Claims

Health insurance claims are much more straightforward to file and the can be done through the hospital. here is what you'll need to do:

  • Visit a hospital or clinic within the approved medical network

  • Present your health insurance card at the facility

  • Submit documents for reimbursement if treatment is outside the network

Claim Type

Key Documents

Typical Handling

Motor

Police report, policy copy, vehicle details

Through motor claims department

Health

Medical reports, invoices, claim form

Through health claims team

Customer Support & Contact Details for Oriental Insurance

Whether you need help before buying a Oriental general insurance company policy or support during a claim, we can point you in the right direction.

General Customer Service

For general enquiries related to Oriental insurance plans, policy details, renewals, or documentation, customers can use the main contact channels below:

  • Phone: +971 4 353 8688

  • Toll-Free (UAE): 800 628873

  • Email: [email protected]

  • Office Address: Sheikh Rashid Building, Bur Dubai Creek, Dubai, UAE

These contact options are usually the first point of reference for customers who are unsure which department they need to speak to.

Motor Insurance & Claims Support

For motor insurance policyholders, including those with comprehensive or third‑party cover, a dedicated Oriental general insurance company claims and support team handles accident-related queries.

Customers can contact the motor insurance team for:

  • Reporting accidents and initiating motor claims

  • Clarification on garage networks and repair procedures

  • Policy endorsements such as vehicle or driver changes

Motor-related queries are handled through the main phone number, where callers are directed to the appropriate extension.

Health Insurance Support

Health insurance enquiries, especially for group policies, are handled separately to ensure faster assistance.

Health insurance support typically covers:

  • Network hospital and clinic information

  • Claims submission guidance

  • Policy coverage questions for employees and employers

  • Health Insurance Email: [email protected]

Office Hours & Availability

While exact timings may vary by department, customer support is generally available during standard UAE business hours, Sunday to Thursday. It is recommended to call earlier in the day for Oriental general insurance company claims-related matters, especially after an accident or hospital visit.

Frequently Asked Questions

Oriental general insurance covers areas such as motor insurance, motorcycle insurance, fleet policies, and group health insurance for UAE residents and businesses.

You can file a claim by contacting the relevant claims department, submitting the claim form, and providing the required documents depending on the type of insurance.

Some comprehensive Oriental insurance plans may include access to approved garages where repairs are handled directly, depending on policy terms.

Documents usually include a policy copy, identification, and supporting documents such as police reports or medical invoices.

Claim settlement time depends on the complexity of the case and how quickly documents are submitted.

Most UAE motor policies allow licensed drivers to operate the vehicle, but policy wording should always be checked because you might be required to declare them as an additional driver.
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