Orient Insurance Company
Flexible installments to pay later with
And
Regulated by the Government of Dubai
Buying insurance has never been easier than it is today. Whether you want to purchase your policy from Orient Insurance Dubai or any other reputable provider in the region, there are multiple online services and aggregators, such as Lookinsure, through which you can take care of all your insurance-related needs.
Orient Car Insurance Overview
Orient Insurance PJSC delivers A+-rated vehicle protection since 1982, regulated by Dubai's authorities. With 40+ years of UAE market presence and branches across 7 Emirates, Orient car insurance combines financial stability with comprehensive coverage. Managing AED 4.2 billion in assets, they achieve a 96% claim settlement rate - among the highest in the region.
As the only insurer with an A+ rating from Standard & Poor's, Orient Motor Insurance offers tailored solutions for luxury cars, EVs, and commercial fleets, their IoT-enabled claims system accelerates assessments by 70% compared to competitors.
Types of Car Insurance Plans Offered by Orient Insurance
As mentioned before, Orient Insurance PJSC (which stands for Public Joint Stock Company), like any other big insurance provider, offers insurance policies to both individuals and corporations. Below you will find a comprehensive list of every type of Orient Car Insurance you can buy:
1. Comprehensive Orient Car Insurance
Best for new/luxury vehicles
Accident repair at agency garages
Theft recovery with market-value payout
Natural disaster coverage (sandstorms, floods)
Third-party liability up to AED 5,000,000
Personal accident: AED 500,000 (driver)
Zero depreciation benefit for cars <3 years
2. Third-Party Liability Orient Car Insurance
UAE legal minimum starting 15% below market
Third-party injury coverage: AED 2,000,000
Property damage protection: AED 3,000,000
Basic roadside assistance
Specialized Solutions
4x4 Adventure Pack: Off-road recovery + dune damage coverage
EV Protection: Battery warranty extension
Fleet Policies: Up to 40% discount for 5+ vehicles
Benefits of Orient Car Insurance
Being among the top insurance providers in the region Orient Insurance has high standards to maintain and to do so, it offers services that are guaranteed to leave their customers satisfied. Some of the benefits of Orient Car insurance include:
Orient Insurance delivers exceptional value through seven core benefits designed specifically for UAE drivers:
1. Financial Security & A+ Rated Protection
Industry-leading stability backed by Standard & Poor's highest rating
100% claim payout guarantee even for catastrophic events
AED 4.2 billion liquidity reserve exceeding regulatory requirements by 220%
Zero claim rejection history for documented incidents since 2018
2. Premium Agency Repairs Network
Direct partnerships with luxury dealerships
Certified OEM repairs at Al-Futtaim (BMW), Gargash (Mercedes), and Premier Motors (Jaguar/Land Rover)
Zero-depreciation policy for vehicles <3 years old
Lifetime warranty on all replacement parts
3. 24/7 Crisis Support Ecosystem
Multilingual assistance (Arabic/English/Hindi/Urdu)
Satellite-enabled desert recovery: Specialized 4x4 teams reach remote locations within 90 minutes
Accident concierge service: Handles police reporting, garage transport, and replacement vehicles
Medical evacuation: Air ambulance coordination for critical injuries
4. IoT-Enhanced Claims Acceleration
UAE's fastest assessment system
Impact sensors: Auto-transmit accident data (G-force, location, diagnostics) reducing assessment time by 83%
AI damage recognition: App-based photo analysis with 99.1% accuracy
Direct garage billing: Repairs commence within 4 hours of claim approval
5. Unmatched Cost Efficiency
Industry-leading savings mechanisms
Discount Type | Saving | Eligibility |
---|---|---|
No-Claim Bonus | Up to 50% | Claim-free years |
SafeDrive Rewards | 15% + fuel vouchers | >90% driving score |
Fleet Advantage | 40% | 5+ vehicles |
EV Green Discount | 25% | Electric vehicles |
Early Renewal | 20% | 60+ days advance |
What Is Covered Under Orient Motor Insurance?
Orient's combination of financial strength, specialized desert coverage, and digital innovation directly addresses critical UAE driving needs:
Coverage Type | Comprehensive | Third-Party |
---|---|---|
Own Vehicle Damage | ✅ Full | ❌ Excluded |
Theft/Arson | ✅ Market Value | ❌ No |
Natural Disasters | ✅ Included | ❌ Optional |
Third-Party Liability | ✅ Up to AED 5M | ✅ Up to AED 3M |
Personal Accident | ✅ AED 500K | ❌ Add-on only |
Off-Road Recovery | ✅ (4x4 Pack) | ❌ No |
Add-Ons for Orient Car Insurance Plans
Gap Insurance: Covers loan/lease shortfall (25% premium discount)
Windscreen Waiver: Zero excess for glass damage
Rental Car Cover: Up to 14 days replacement vehicle
Key Replacement: Smart key reprogramming
Off-Road Pack: Desert recovery + undercarriage protection
What is Not Covered Under Orient Car Insurance Plans?
While Orient motor insurance plans offer extensive protection, these key exclusions apply:
Competitive Motorsports
Track racing, dune bashing competitions, or timed eventsExcludes damage during organized races (e.g., Dubai Autodrome events)
Does not cover professional rally participation
Mechanical/Electrical Failures
Unrelated to accidentsEngine seizure without collision
Wear-and-tear of clutch/brakes
Battery/alternator malfunctions
Unauthorized Vehicle Use
Violations of policy termsDriving under influence (blood alcohol >0.00%)
Unlicensed drivers or expired registration
Commercial ride-hailing without endorsement
Intentional Damage & Modifications
Non-approved alterationsEngine tuning or performance chips
Suspension lifts exceeding 2 inches
Custom body kits not declared at purchase
Geographic Limitations
Outside coverage zonesOff-road desert driving without 4x4 Adventure Pack
Oman travel without Orange Card endorsement
Conflict zones or restricted areas
Documents Required for Orient Car Insurance
Purchase Orient motor insurance digitally with these documents:
Document Type | Description | Digital Format |
---|---|---|
Emirates ID | Front/back copy (clear visibility) | PDF/JPEG (max 5MB) |
UAE Driving License | Must show expiration date | Scanned PDF |
Vehicle Registration (Mulkiya) | Current registration card | Color scan |
Proof of Address | Recent utility bill (DEWA/ADDC) or tenancy contract | |
Previous NCB Certificate | For no-claim discount transfer | Email attachment |
Vehicle Photos | 4 angles showing condition | JPEG/PNG |
How to Report Claims for Orient Car Insurance?
4-Step Digital Claims Process for Orient motor insurance plans:
Immediate Notification
Call 800-ORIENT (674368) within 1 hour
Use WhatsApp (+971 4 2531300) for accident photos
Police e-Report
Minor accidents: File via Dubai Police app
Major collisions: Request officer dispatch
AI Damage Assessment
Upload 360° video through Orient app
Receive instant repair estimate
Garage Authorization
Choose from 200+ network garages
Track repairs via live dashboard
Documents Required to Claim Orient Car Insurance
Submit these within 48 hours for seamless Orient car insurance claims:
Core Documents
Completed claim form
Police report reference number
Emirates ID + driver's license copies
Damage Evidence
How to Renew Orient Car Insurance Online
Renew your Orient car insurance policy in 4 steps:
Log In
Visit Lookinsure or Orient Renewal HubReview Policy
Adjust coverage limits
Add/remove add-ons (e.g., Gap Insurance)
Apply Discounts
No-claim bonus (up to 50%)
Early renewal discount (20% for 60+ days advance)
EV green discount (25%)
Secure Payment
Tabby (4 interest-free installments)
Tamara (6-month payment plan)
Credit card (Visa/Mastercard)
Renewal Benefits
Free roadside assistance upgrade
Loyalty cashback (5% after 3 years)
Automatic NCB protection
Why Buy Orient Car Insurance Policy in UAE?
7 Competitive Advantages of choosing Orient motor insurance plans:
A+ Financial Security
Highest S&P rating ensures claim payouts even for catastrophic lossesLuxury Vehicle Expertise
Agency repairs for 20+ premium brands (BMW, Mercedes, Porsche)Fastest Claims in UAE
4-hour approval for minor claims via IoT technologyClimate-Adapted Protection
Sandstorm engine coverage + flood damage inclusionUnmatched Cost Savings
Up to 50% no-claim discount
40% fleet discounts
Interest-free installments
4x4 Specialization
Dedicated off-road recovery teams with satellite trackingDigital Convenience
Buy/renew Orient car insurance online in under 5 minutes
Frequently Asked Questions
Yes - Orient SafeDrive program offers:
15% premium reduction for >90% safe driving score
AED 500 fuel vouchers quarterly
Free roadside assistance upgrades