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Dubai National Insurance (DNI) car insurance in UAE

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Central Bank of the UAE
Regulated by the Central Bank of the UAE
Central Bank of the UAE
Regulated by the Central Bank of the UAE

DNI car insurance is the motor insurance line of Dubai National Insurance, a UAE insurer established in 1991 that sells comprehensive and third-party cover for private vehicles, with comprehensive policies running 13 months instead of the standard 12. Third-party cover starts from AED 728 and comprehensive from AED 1,700 for a 2021 Toyota Corolla valued at AED 43,000. You can compare Dubai car insurance quotes online from DNI and other UAE insurers side by side before you buy.

Dubai National car insurance price calculator

TPLComprehensive
Nissan Altima
TPL
Features and Benefits
24/7 Roadside assistance

Starting From

AED
728
Check premium
AED
182
monthly in 4 payments
Nissan Patrol
TPL
Features and Benefits
24/7 Roadside assistance

Starting From

AED
875
Check premium
AED
218.75
monthly in 4 payments
Toyota Camry
TPL
Features and Benefits
24/7 Roadside assistance

Starting From

AED
728
Check premium
AED
182
monthly in 4 payments
Toyota Corolla
TPL
Features and Benefits
24/7 Roadside assistance

Starting From

AED
728
Check premium
AED
182
monthly in 4 payments
Toyota Land Cruiser
TPL
Features and Benefits
24/7 Roadside assistance

Starting From

AED
875
Check premium
AED
218.75
monthly in 4 payments
Toyota RAV4
TPL
Features and Benefits
24/7 Roadside assistance

Starting From

AED
825
Check premium
AED
206.25
monthly in 4 payments
Nissan Sunny
TPL
Features and Benefits
24/7 Roadside assistance

Starting From

AED
728
Check premium
AED
182
monthly in 4 payments
Toyota Yaris
TPL
Features and Benefits
24/7 Roadside assistance

Starting From

AED
728
Check premium
AED
182
monthly in 4 payments
PRICES FOR YOUR CAR'S EXACT MODEL ARE AVAILABLE. Just click on the "Check premium" button, enter info and see prices.Your final premium may vary based on your car’s model, specifications and value, as well as the driver’s age, nationality, driving and claims history.



What is DNI car insurance?

DNI stands for Dubai National Insurance, and DNI car insurance is that company's motor product for UAE drivers. The insurer has operated since 1991 from a head office on Sheikh Zayed Road in Dubai, with a second office in Abu Dhabi and a point of sale in Al Ain. Like every motor insurer in the country, it writes cover under the Unified Motor Vehicle Insurance Policy and is supervised by the Central Bank of the UAE, so the mandatory third-party limits are the same wherever you buy.

What differs between insurers is everything above that floor. DNI competes on three specific things: a 13-month comprehensive policy sold at the twelve-month price, agency repair using brand new parts rather than refurbished ones, and geographical cover that includes Oman for own damage as standard.

DNI car insurance overview

Founded
Established in 1991
UAE presence
Head office: Sheikh Zayed Road, Dubai (next to Mazaya Center, behind Coca-Cola Arena). Abu Dhabi office: ADCP Building, Tower C. Al Ain point of sale: ADNOC Vehicle Inspection Center
Coverage types
Comprehensive motor insurance, third-party liability (TPL), optional add-ons
Coverage period
13 months on comprehensive policies — one month more than the market standard, at the same price
Unique benefit
Agency repair as brand new — manufacturer-authorised dealers using brand new parts, not refurbished
Claims support
600 5 80000, Monday to Thursday 8 AM to 6 PM and Friday 8 AM to 12 PM
Roadside assistance
Gold Card via IMC on 600 575751, 24 hours a day, for accident and breakdown
Geographical cover
UAE and Oman (own damage only)
Best suited to
Drivers who want agency repair with brand new parts, drive into Oman, take a 4WD off-road, or want the longest policy period available

How much DNI car insurance costs

DNI third-party insurance starts from AED 728 and DNI comprehensive insurance from AED 1,700 for a 2021 Toyota Corolla valued at AED 43,000. Comprehensive costs about 2.3 times the third-party premium on the same car — the clearest way to judge whether own-damage cover is worth it for your vehicle.

The 13-month period changes that maths in DNI's favour. At AED 1,700 across 13 months you are paying roughly AED 131 for each month of cover, against AED 142 a month if the same premium bought a standard 12-month policy. On a car of this value the extra month is worth about AED 140.

Premiums move with vehicle value, age, driver history and claims record, so treat these as a benchmark rather than your quote. Figures for a different vehicle will differ — Toyota car insurance prices, for instance, vary widely between a Corolla and a Land Cruiser.

DNI comprehensive vs third-party car insurance

Choose DNI comprehensive if your car is financed, worth more than about AED 30,000, or you cannot absorb the cost of repairing it yourself. Choose third-party if the car is old enough that its market value is close to a year of comprehensive premiums. Below is what each policy actually buys.

Feature

DNI comprehensive insurance

DNI third-party insurance

Coverage period

13 months

Standard (12 months typically)

Starting premium (estimate)

AED 1,700

AED 728

Vehicle damage cover

Included

Not covered

Declared vehicle value

Based on market value

Not applicable

Third-party injury and death liability

Unlimited

Unlimited

Third-party property damage

Up to AED 2,000,000

Up to AED 2,000,000

Fire and theft cover

Included

Not covered

Loss or damage cover

Included

Not covered

Agency repair

As brand new

Not applicable

Geographical area

UAE and Oman (own damage only)

UAE only

Personal effects

Up to AED 2,000

Not included

Emergency medical expenses

Up to AED 3,000

Not included

Ambulance cover

Up to AED 6,770

Not included

Off-road cover (4WD only)

Yes (AED 5,000 excess)

Not included

Windscreen cover

Up to AED 2,000

Not included

Storm, flood, riot and strike extension

Included

Not included

Roadside assistance

Gold Card (IMC) — accident and breakdown

Not included

Hire car benefit

Optional (+AED 250 for 10 days at AED 100/day)

Not included

Personal accident — driver and passenger

Optional (additional premium)

Not included

Policy excess

As per ministry guidelines

As per ministry guidelines

Under-25 driver excess

+10%

+10%

Both policies carry the same unlimited third-party bodily injury liability and the same AED 2,000,000 property damage limit, because those are set by the Unified Motor Vehicle Insurance Policy rather than by the insurer. Everything else in the left column is what the extra AED 972 buys.

Note: Prices are estimates for a 2021 Toyota Corolla valued at AED 43,000. Actual premiums vary by vehicle.

DNI vs RAK vs Adamjee prices: third-party car insurance

DNI has the cheapest third-party premium of the three at AED 728, and it still carries unlimited bodily injury liability. If price is the only thing deciding your third-party car insurance, DNI wins this comparison outright.

TPL comparison point

DNI

RAK Insurance

Adamjee

Basic premium

AED 728

AED 1,019.62

AED 975

Third-party bodily injury or death

Unlimited

Unlimited liability

Covered as per UAE policy wording

Third-party property damage

Covered as per policy terms

Up to AED 2,000,000

Covered up to policy limit

Personal accident — driver

Included

Optional add-on

Included

Personal accident — passengers

Not specified in base plan

Optional add-on

Included

Personal accident — family members

Not specified

Optional add-on

Not specified

Personal accident — employees

Optional add-on

Optional add-on

Not specified

Ambulance services

Not specified

Up to AED 6,770 per person

Not specified

Roadside assistance

Not included in base TPL

Included (24/7 UAE and Oman)

Optional (+AED 10)

Oman extension / Orange Card

Not specified

Optional annual Orange Card

Not included

Nationwide UAE coverage

Included

Included

Included

The AED 292 gap between DNI and RAK buys roadside assistance and an ambulance benefit that DNI's base third-party policy does not include. If you drive an older car and would call a tow truck rather than a garage, that is the trade to weigh.

Note: Prices are for a 2021 Toyota Corolla valued at AED 43,000.

DNI vs RAK vs Adamjee prices: comprehensive car insurance

Adamjee is AED 25 cheaper, but DNI's comprehensive policy runs 13 months to Adamjee's 12 and repairs at the agency with brand new parts. On like-for-like cover, DNI is the better value of the two. Compare the whole picture rather than the premium line before you commit to comprehensive car insurance.

Comprehensive comparison point

DNI

RAK Insurance

Adamjee

Coverage period

13 months

12 months

12 months

Basic premium

AED 1,700

AED 1,829.25

AED 1,675

Declared vehicle value

AED 36,962

AED 36,585

AED 30,242

Repair type

Workshop repair

Workshop repair

Workshop repair

Agency repair

As brand new

Up to 25 months

Free add-on

Own damage cover

Included

Included

Included

Fire and theft cover

Included under own damage

Included

Included

Third-party bodily injury or death

Unlimited

Unlimited liability

Included

Third-party property damage

Up to AED 2,000,000

Up to AED 3,500,000

Included up to policy limit

Driver personal accident benefit

Optional (+premium)

Included (AED 50,000)

Included

Passenger personal accident benefit

Optional (+premium)

Included

Included

Family members accident benefit

Not specified

Included

Not specified

Employee accident benefit

Not specified

Included

Not specified

Emergency medical expenses

Up to AED 3,000

Up to AED 5,000

Not specified

Ambulance services

Up to AED 6,770

Up to AED 6,770 per person

Not specified

Windscreen cover

Up to AED 2,000

Unlimited

Included

Personal effects

Up to AED 2,000

Up to AED 5,000

Not specified

Roadside assistance

Gold Card (IMC) — accident and breakdown

Included UAE and Oman (24/7)

Included (24/7)

Replacement vehicle

Optional (+AED 250 for 10 days at AED 100/day)

Optional hire car benefit (5–15 days)

10 days (non-fault only)

Natural disaster / flood cover

Included (storm, flood, riot, strike)

Included (non-declared disasters)

Included

Oman / GCC extension

UAE and Oman (own damage only) — included

GCC own-damage cover (Bahrain, Saudi, Kuwait with Orange Card)

UAE only

Off-road cover

Included for 4WD vehicles (AED 5,000 excess)

Included for 4x4 vehicles

Not specified

New car replacement

Not specified

Auto GAP — first 6 months

Not specified

Key replacement / locks

Not specified

Up to AED 5,000

Not specified

Valet parking theft

Not specified

Included

Not specified

Strike, riot and civil commotion

Included

Optional (additional premium)

Not specified

No claim discount

Standard

5% on renewal

Not specified

Under-25 driver excess

+10%

Not specified

Not specified

Note what DNI's Oman cover does and does not do. Own damage to your car is covered across the border as standard, but third-party liability in Oman is not — for that you need an Orange Card, the GCC-wide liability card. If you drive to Muscat regularly, read how to get an Orange Card for Oman before you travel.

Note: Prices are for a 2021 Toyota Corolla valued at AED 43,000.



Dubai National car insurance price calculator

TPLComprehensive
Nissan Altima
TPL
Features and Benefits
24/7 Roadside assistance

Starting From

AED
728
Check premium
AED
182
monthly in 4 payments
Nissan Patrol
TPL
Features and Benefits
24/7 Roadside assistance

Starting From

AED
875
Check premium
AED
218.75
monthly in 4 payments
Toyota Camry
TPL
Features and Benefits
24/7 Roadside assistance

Starting From

AED
728
Check premium
AED
182
monthly in 4 payments
Toyota Corolla
TPL
Features and Benefits
24/7 Roadside assistance

Starting From

AED
728
Check premium
AED
182
monthly in 4 payments
Toyota Land Cruiser
TPL
Features and Benefits
24/7 Roadside assistance

Starting From

AED
875
Check premium
AED
218.75
monthly in 4 payments
Toyota RAV4
TPL
Features and Benefits
24/7 Roadside assistance

Starting From

AED
825
Check premium
AED
206.25
monthly in 4 payments
Nissan Sunny
TPL
Features and Benefits
24/7 Roadside assistance

Starting From

AED
728
Check premium
AED
182
monthly in 4 payments
Toyota Yaris
TPL
Features and Benefits
24/7 Roadside assistance

Starting From

AED
728
Check premium
AED
182
monthly in 4 payments
PRICES FOR YOUR CAR'S EXACT MODEL ARE AVAILABLE. Just click on the "Check premium" button, enter info and see prices.Your final premium may vary based on your car’s model, specifications and value, as well as the driver’s age, nationality, driving and claims history.



Which insurer should you choose: DNI, RAK or Adamjee?

Choose DNI if you want agency repair with brand new parts, drive into Oman, or take a 4WD off-road — no other insurer in this comparison combines all three at AED 1,700. Choose RAK if you want the deepest benefit list and are willing to pay AED 129 more for it. Choose Adamjee only if the AED 25 saving matters more than the extra month of cover.

Your priority

What to check

Likely direction

Lowest TPL premium

Basic premium

DNI (AED 728)

Longest coverage period

Months of cover

DNI (13 months)

Cheapest comprehensive option

Premium price

Adamjee (AED 1,675) or DNI (AED 1,700)

Agency repair quality

Brand new vs standard parts

DNI (as brand new)

Off-road driving

Off-road cover inclusion

RAK or DNI (both include for 4x4s)

UAE and Oman driving

Geographical extension

DNI (UAE and Oman own damage included) or RAK (with Orange Card)

Roadside assistance quality

Coverage level

DNI (Gold Card IMC) or RAK (24/7 UAE and Oman)

Storm, flood, riot and strike cover

Included or optional

DNI (included)

Personal belongings cover

Limit amount

RAK (AED 5,000) vs DNI (AED 2,000)

Emergency medical expenses

Limit amount

RAK (AED 5,000) vs DNI (AED 3,000)

Maximum feature depth

Total included benefits

RAK

Budget-focused comprehensive

Price vs benefits

Adamjee or DNI

For drivers who want maximum feature depth — higher belongings cover, unlimited windscreen, key replacement — RAK car insurance is the deeper policy. For the lowest comprehensive premium on the list, Adamjee car insurance is AED 25 under DNI, though on a lower declared value.

What agency repair as brand new means

Agency repair means your car is repaired at a manufacturer-authorised dealer rather than an independent workshop. Most UAE insurers that offer it restrict it to cars under a certain age — RAK, for instance, offers it up to 25 months. DNI's version goes further on parts: repairs use brand new components, not refurbished or reconditioned ones.

That distinction matters most on a car still under manufacturer warranty, where a non-agency repair with used parts can affect warranty terms and resale value. It matters least on an older car where the parts premium buys little. Under UAE rules, replacement parts remain subject to depreciation under Insurance Authority Board of Directors Decision No. 25 of 2016, so agency repair changes where and how your car is fixed, not whether depreciation applies.

DNI car insurance benefits and add-ons

Benefit / add-on

What it means

Availability

Third-party liability (bodily injury)

Covers injury or death caused to others — unlimited

TPL and comprehensive

Third-party property damage

Covers damage to another vehicle or property — up to AED 2,000,000

TPL and comprehensive

Own damage cover

Covers damage to the insured vehicle

Comprehensive only

Agency repair

Repairs at manufacturer-authorised dealers using brand new parts

Comprehensive

Geographical area

UAE and Oman (own damage only)

Comprehensive

Personal effects

Covers loss or damage to belongings inside the vehicle — up to AED 2,000

Comprehensive

Emergency medical expenses

Medical-expense support after accidents — up to AED 3,000

Comprehensive

Ambulance cover

National ambulance service coverage — up to AED 6,770

Comprehensive

Off-road cover

Covers damage while driving off-road — 4WD vehicles only (AED 5,000 excess, excluding safari)

Comprehensive

Windscreen cover

Covers windscreen repair or replacement — up to AED 2,000

Comprehensive

Storm, flood, riot and strike extension

Extended coverage for natural disasters and civil unrest

Comprehensive

Roadside assistance

Gold Card via IMC — accident and breakdown support, 24 hours

Comprehensive

Hire car benefit

Optional — 10 days at AED 100/day for AED 250 premium

Optional add-on

Personal accident — driver and passenger

Optional — injury or death protection for driver and passengers

Optional add-on

Fire and theft cover

Protection against vehicle theft or fire damage

Comprehensive

Loss or damage cover

Core comprehensive protection

Comprehensive

Nationwide UAE coverage

Insurance protection across all UAE emirates

TPL and comprehensive

Driver and passenger protection is the one benefit DNI leaves optional that both RAK and Adamjee include as standard. If you regularly carry passengers, price the add-on rather than assuming it is there — personal accident cover explains what the benefit pays and when.

What is not covered under DNI car insurance?

Like all UAE motor policies, DNI applies exclusions that depend on the policy wording and coverage type. The two that catch drivers out most often are off-road damage in a vehicle that is not a 4WD, and any claim where the driver was under 25 at the time of the accident, which carries an extra 10% excess.

Common exclusion area

What it means

Driving without a valid licence

Claims may be rejected if the driver is not legally licensed or is driving with an expired or suspended licence

Driving under the influence

Accidents involving alcohol, narcotics or drugs affecting driver control are typically excluded

Using the vehicle for unauthorised purposes

Claims may not be covered if the car is used for purposes different from those declared in the policy

Racing or speed testing

Damage caused during racing, speed tests or similar activities is generally excluded

Mechanical or electrical breakdown

Wear and tear, mechanical failure or electrical breakdown are not covered

Tyre damage only

Tyre damage alone may not be covered unless it occurs alongside insured vehicle damage

Overloading the vehicle

Claims may be rejected if overloading or excess passengers directly caused the accident

Outside UAE geographical limits

Coverage does not apply outside the UAE unless the Oman extension is included (own damage only for DNI)

Natural disasters (TPL policies)

Third-party policies exclude floods, earthquakes, hurricanes and similar natural disasters

War, invasion, hostilities, civil war

Damage related to war, foreign enemy action or warlike operations is excluded

Nuclear risks

Ionising radiation, radioactive contamination, nuclear fuel or atomic explosions are excluded

Own vehicle damage under TPL

Third-party insurance does not cover damage to the insured vehicle itself

Off-road driving (non-4WD vehicles)

Off-road damage is only covered for eligible 4WD vehicles (AED 5,000 excess applies)

Safari activities

Off-road cover excludes safari activities

Employee or work-related injuries

Injuries to employees during work may require separate or additional coverage

Intentional legal violations

Claims involving deliberate criminal acts or intentional law violations may be rejected

Loss of insurer recovery rights

Claims may be denied if the insured falsely accepts responsibility and prevents the insurer from recovering losses from the actual liable party

False declaration

Any false declaration or wrong information voids the quotation; cancellation charges may apply

Most of these are standard across the market rather than specific to DNI — the wider list of common car insurance exclusions in the UAE applies whichever insurer you choose.

Additional DNI-specific conditions

Condition

Details

Under-25 driver excess

Additional 10% excess applies if the driver is under 25 at the time of the accident

Depreciation

Replacement parts are subject to depreciation as per Insurance Authority Board of Directors Decision No. 25 of 2016

Additional information

DNI may require car photos, an RTA passing certificate, or a vehicle inspection

Quotation validity

Quotations are valid for 15 days from the date of issuance

Renewal claims

If a claim is submitted after the renewal date but the accident occurred before renewal, the new policy may be considered void and cancelled

Documents required to buy DNI car insurance

Existing vehicle
  • Emirates ID copy (front and back)
  • Driving licence copy (front and back)
  • Vehicle registration card (front and back)
New vehicle
  • Emirates ID copy
  • Driving licence copy
  • Vehicle invoice
Company-owned vehicle
  • Emirates ID copy
  • Driving licence copy
  • Vehicle registration card
  • Trade licence copy
On request only
  • Car photo
  • Passing paper (RTA passing certificate)
  • Vehicle inspection

Requirements vary with insurer checks, vehicle specification and policy type, and extra paperwork is common for off-road cover eligibility or imported vehicles. The full list of documents required for car insurance in the UAE covers what other insurers ask for.

How to buy DNI car insurance through Lookinsure

Step 1
Enter vehicle details
Quotes are generated from multiple insurers including DNI
Step 2
Compare insurers
Review price and coverage — check DNI's 13-month cover and agency repair as brand new against the alternatives
Step 3
Select the DNI policy
Choose comprehensive or third-party, and add hire car or personal accident cover if you need them
Step 4
Upload required documents
Submit Emirates ID, driving licence and registration card online
Step 5
Pay online
Complete the purchase securely, in full or in four instalments
Step 6
Receive the policy
The policy is issued after approval and a digital copy is delivered, covering 13 months on comprehensive plans

The whole process runs online and takes minutes rather than a branch visit. Get an instant DNI quote by entering your plate number or chassis number.

How to renew DNI car insurance

Renew a DNI car insurance policy online in six steps, without visiting an office:

  • Open Lookinsure and select "get a quote"
  • Choose "renew insurance" as the first option
  • Enter your car details manually, or use the chassis number, which is faster
  • Compare the DNI renewal quote against the other insurers shown
  • Review the policy details and adjust cover or add-ons
  • Pay in full or across four instalments

Two things to check at renewal. Confirm the 13-month period still applies to the plan you are being quoted, and confirm any no claim discount has been applied. Timing matters too: if a claim is submitted after the renewal date for an accident that happened before it, DNI may treat the new policy as void and cancel it.

Pay DNI insurance in installments

Buying through Lookinsure lets you split a DNI premium into four interest-free payments using car insurance with Tamara or car insurance with Tabby. The policy is issued after the first payment, not the last.

Here is how the payments work out for a 2021 Toyota Corolla:

Policy type

Total premium (estimate)

First payment (of 4)

Remaining payments

DNI third-party insurance

AED 728

Approx. AED 182

3 payments of approx. AED 182

DNI comprehensive insurance (13 months)

AED 1,700

Approx. AED 425

3 payments of approx. AED 425

Note: Whether you pay in full by card or in installments, the policy is issued immediately after the first payment.

How DNI car insurance claims work

Start a DNI claim by calling 600 5 80000, Monday to Thursday 8 AM to 6 PM and Friday 8 AM to 12 PM. For roadside help at any hour, Gold Card holders call IMC on 600 575751, which runs 24 hours a day, seven days a week. Agency repair customers can go straight to the authorised dealer with their documents and notify DNI afterwards.

How to submit a DNI motor insurance claim

Step 1
Report the accident
Obtain a police report — mandatory for accident verification in the UAE
Step 2
Contact DNI
Call 600 5 80000 to register the claim
Step 3
Submit required documents
Original police report, registration card (front and back), driving licence copy, incident details and a signed claims form
Step 4
Agency repair customers
Approach the authorised agency directly with your documents, then notify the DNI motor team
Step 5
Non-agency repair
Wait for DNI to assign an approved workshop through its self-service claims portal
Step 6
Wait for repair approval
The workshop proceeds only after DNI authorises the repair
Step 7
Inspect and collect the vehicle
Review the repair before you take the car back

Important notes

  • Going to a garage without prior approval gives DNI the right to move the vehicle to a different workshop
  • Reporting a claim early leads to earlier settlement
  • Gold and Classic card holders get IMC assistance for accident and breakdown on 600 575751

The sequence is much the same at every UAE insurer — this guide to filing a car accident claim in the UAE covers the police-report step in more detail.

Documents required for a DNI insurance claim

  • Original police report
  • Car registration card (front and back)
  • Driver's licence copy
  • General incident details
  • Claims form, completed and signed by the insured

Compliance note

Submitting a claim does not mean the insurer has accepted liability. Approval depends on the policy terms, the documents submitted, the accident circumstances and the claim assessment. If the driver was under 25 at the time of the accident, an additional 10% excess applies. Most refusals trace back to a handful of avoidable causes — see the reasons car insurance claims get rejected.

DNI repair network: what to know before repair

Where your car is repaired depends on the policy you hold, the claim approval and DNI's instructions after the accident is registered. Comprehensive policyholders with agency repair cover go to the manufacturer's authorised dealer; everyone else is assigned a workshop from DNI's approved network, which spans all seven emirates. Do not choose a garage yourself before DNI has assigned one.

Repair type

Eligibility

Key features

Agency repair

DNI comprehensive policy with agency repair cover

Repairs at manufacturer-authorised dealers using brand new parts

Non-agency repair

DNI comprehensive policy (standard)

Repairs at DNI's approved workshop network across all emirates

Gold or Classic card

DNI customers holding a Gold or Classic card

IMC assistance on accident or breakdown

To check whether a specific workshop is on the network before you call, the DNI approved garage list sets out the workshops by emirate.

Common questions about the claims process

Can I choose any garage?
No. With agency repair cover, go to the authorised agency. Otherwise DNI assigns an approved workshop through its self-service portal.
Is agency repair available?
Yes, for DNI comprehensive policyholders with agency repair cover — and using brand new parts.
Can I go straight to a garage?
Only with agency repair cover, and you must notify DNI afterwards. For non-agency repairs, wait for the workshop assignment or DNI may move the car.
How do I find an approved workshop?
Contact DNI claims on 600 5 80000 and the self-service portal will guide you to the assigned workshop.
What if my car needs towing?
Gold and Classic card holders call IMC on 600 575751, available 24 hours a day.

DNI repair network contact

Service

Contact

Claims registration

600 5 80000 — Monday to Thursday 8 AM to 6 PM, Friday 8 AM to 12 PM

Roadside assistance (IMC)

600 575751 — 24 hours, 7 days a week

Email

[email protected]

DNI insurance contact information

DNI runs three physical locations in the UAE: the head office on Sheikh Zayed Road in Dubai, an office in Abu Dhabi, and a point of sale in Al Ain. There is no DNI branch in Sharjah, Ajman, Ras Al Khaimah, Umm Al Quwain or Fujairah — drivers in those emirates buy, renew and claim online or by phone, and use the approved workshop network locally.

Main contact (claims, quotes, renewals)
600 5 80000 — Monday to Thursday 8 AM to 6 PM, Friday 8 AM to 12 PM
Roadside assistance (IMC — Gold Card)
600 575751 — 24 hours, 7 days a week
Email and website
[email protected] — www.dni.ae

Office locations

Location

Address

Phone number

Dubai head office

3rd Floor, Dubai National Insurance Building, Sheikh Zayed Road (next to Mazaya Center, behind Coca-Cola Arena), Dubai, UAE. P.O. Box 1806

600 5 80000

Abu Dhabi office

ADCP Building, Tower C, Abu Dhabi, UAE. P.O. Box 129111

600 5 80000 / +971 2 643 4448

Al Ain point of sale

ADNOC Vehicle Inspection Center, Ground Floor, Office No. 3, Al Ain, UAE. P.O. Box 1806

600 5 80000 / +971 4 596 9441

If you would rather compare DNI against insurers with a physical presence where you live, start with car insurance in Abu Dhabi, car insurance in Al Ain or car insurance in Sharjah.

Frequently asked questions

DNI stands for Dubai National Insurance, a UAE insurer established in 1991 and headquartered on Sheikh Zayed Road in Dubai. DNI car insurance refers to the company's motor line, which covers private vehicles on either a comprehensive policy or a third-party liability policy written under the Unified Motor Vehicle Insurance Policy.

DNI third-party insurance starts from AED 728 and comprehensive from AED 1,700 for a 2021 Toyota Corolla valued at AED 43,000. Comprehensive costs roughly 2.3 times the third-party premium on the same car. Your own price depends on vehicle value, age, driving history and claims record.

Yes. DNI comprehensive motor policies run for 13 months rather than the standard 12, at the same premium. On an AED 1,700 policy that works out at about AED 131 per month of cover instead of AED 142, and the extra month is worth roughly AED 140. Third-party policies run the standard 12 months.

Yes. You can compare DNI quotes against other UAE insurers on Lookinsure, upload your Emirates ID, driving licence and registration card, and pay online in full or across four interest-free instalments with Tabby or Tamara. The policy is issued straight after the first payment, with a digital copy delivered.

Open Lookinsure, choose "get a quote", then select "renew insurance". Enter your chassis number, compare the DNI renewal price against other insurers, adjust your cover, and pay. Check that the 13-month period still applies and that any no claim discount has been included before you confirm the renewal.

Call 600 5 80000, Monday to Thursday 8 AM to 6 PM or Friday 8 AM to 12 PM. You need the original police report, your registration card front and back, a driving licence copy, the incident details and a signed claims form. For towing at any hour, Gold Card holders call IMC on 600 575751.

Yes to both. DNI has an Abu Dhabi office in the ADCP Building, Tower C, and an Al Ain point of sale at the ADNOC Vehicle Inspection Center. There is no DNI branch in Sharjah, Ajman or the northern emirates — drivers there buy, renew and claim online or on 600 5 80000.

It means your car is repaired at a manufacturer-authorised dealer using brand new parts rather than refurbished or reconditioned ones. It is available to comprehensive policyholders with agency repair cover. Replacement parts remain subject to depreciation under Insurance Authority Board of Directors Decision No. 25 of 2016.

Yes. If the driver is under 25 at the time of an accident, DNI applies an additional 10% excess on the claim. This applies to both comprehensive and third-party policies, and it is charged at claim stage rather than added to the premium when you buy the policy.

Experience of 50K+ customers with Lookinsure

Uttam Chander

Abu Dhabi

I recently used Lookinsure, and I must say, it’s one of the best sites I’ve come across for insurance! The platform is simple to navigate, quick to compare, and the prices are highly competitive. The customer service team was incredibly responsive and fast with their support, making the entire experience seamless. Highly recommended!
Rigel Rojas

Sharjah

I’m giving them 5 Star as they have quote me the lowest possible comprehensive vehicle insurance in the market plus with generous discount.
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Umm Al Quwin

Lookinsure provided a seamless experience with their car insurance policy. The process was straightforward, and their customer service team was responsive and helpful. The coverage options are comprehensive and well-priced, making it a great choice for anyone looking for reliable insurance. Highly recommended!
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Dubai

I dealt with two online providers for the past seven years, but Lookinsure exceeded my expectations really, today I processed my second policy just took 15 minutes to close everything. The immediate response after payment from Janvi Sunitha made me happy really. No phone calls no disturbance at all, WhatsApp message short and sweet, straight to the point.